An absolute lifesaver! The entire process from the quick online questionnaire to the virtual GP consult and delivery was fast, discreet, and incredibly convenient. Their team has quick response times... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I live in a village we don’t have a clinic and have to travel really far to reach a pharmacy or any type of medical facility. Zap Med has made it possible for me to receive my medication at home month... もっと見る
I was introduced to Contro last year and gave up after a couple of months, choosing to go an alternative route. I took a month away from Contro and immediately came back because of the excellent serv... もっと見る
企業が回答しました
Amazing service, and their after customer service is fantastic. Could not get the medicine from 4 pharmacies and they went the extra mile to call and find out which pharmacy had it available. I re... もっと見る
4.5
優良
376件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and effective!!
The online appointment was a call from a doctor. It was a 15min call and I received my pills the next day! So effective will use them again!
2024年8月1日
自発的なレビュー
Zapmed からの回答
Thank you so much for the 5 stars Mieke! We are thrilled to know that your experience was seamless and that you enjoyed our services.
Efficient, professional, helpful
Efficient, affordable, helpful, professional!
I made my appointment at 2 in the morning because that is when I realised I needed to consult a doctor. I had my appointment at 10:00 that same morning. I didn't have to drive, wait in a waiting room with other sick people and then drive back. A process that usually takes an hour took me 10 minutes. And then my medication was delivered so no stress of having to wait in line at a pharmacy.
I was reminded of my consultation and had the option of a phone call or Google video call - as a person with anxiety this choice was so helpful. The doctor was professional.
Thank you!
2024年8月6日
自発的なレビュー
Zapmed からの回答
Hi Marissa! Wow, we are so thrilled to know that you had such a great experience using our platform. Our entire goal is to make your life easier and we are so happy to know that we did! Thanks so much for the great review!
Seamless experience
I had an awesome experience using Contro to get treatment for my acne. The whole process was super smooth and the doctor I had my consultation with was great! She was super helpful and gave me advice on what skincare products I should use. Plus the delivery for my medication was on time and the driver was super friendly! 10/10 experience, 100% recommend.
2024年7月2日
自発的なレビュー
Courier phoned me an let the wrong…
Courier phoned me an let the wrong person sign it off
2024年8月7日
自発的なレビュー
Zapmed からの回答
Hi Andre,
Thank you for your feedback. We are investigating this matter with our third-party couriers, who manage all our deliveries, and will provide you with personal feedback soon. Unfortunately, their procedures are standardized.
We noticed that you listed your work address for delivery, and a staff member elected to accept the parcel on your behalf. We understand this can occur in workplaces from time to time, which is why we ensure all parcels are sealed in plain packaging for security purposes.
If your seal was breached, please reach out to us and we will look to send out a replacement package immediately.
Although this matter was out of our control, we apologise for the inconvenience you faced in receiving your parcel.
Kind regards,
Contro Customer Care Team
The best kept secret
Was sceptical about this service, but it has turned out to be the best kept secret. They delivered on their promises.
2024年7月8日
自発的なレビュー
Great overall
Very impressed with the response time and efficiency of dealing with Contro in general.
From the telephonic GP consult to the delivery of my medication, what a great service.
2024年7月1日
自発的なレビュー
Convenience and punctual
Convenience and punctual. your services are great, i don't get to leave my office and yet i get to have a consult with a Dr and my monthly prescription gets delivered. thank you for making life a bit easier and for being punctual.
2024年7月8日
自発的なレビュー
Zapmed からの回答
Hi Landie! Thank you so much for the 5 stars and great feedback. We are so glad to know that you enjoyed your experience using our platform.
They are great
They are great, very quick responses for anything. I would recommend them to everyone.. Their convenience is what is most attractive, living in a small town without near dermatologists has been the bane of my existence but then I found contro.
2024年4月13日
自発的なレビュー
Professional and very decreet…
Professional and very decreet consultation with the doctor, with good results from medication recommended aswell
2024年5月29日
自発的なレビュー
I always use Contro
I always use Contro. But this time it was not a great experience. From my payment going through and only reflecting on their system two days later and then my prescription taking almost two days to receive. It was very frustrating
2024年6月5日
自発的なレビュー
Zapmed からの回答
Dear Sandra,
We regret to hear about the difficulties you encountered during your recent experience with Contro. Unfortunately, there was a temporary service disruption with our third-party payment provider during your checkout, which impacted your order. We sincerely apologize for any inconvenience this may have caused. Please contact our customer service team when you are next looking to use our service, and we will ensure that your next order proceeds smoothly.
Warm regards,
Contro Customer Care Team
The booking is easy and the Dr was through.
Booking on the Contro website is very easy. I consulted with Dr Steenkamp, and was very through in asking the questions about my health issue. I got the prescription a few minutes after consultation. What was prescribed worked well for my medical issue.
2024年5月30日
自発的なレビュー
Really great service from Contro team
Really great service from Contro team. I needed a same day appointment so I reached out and they did NOT hesitate to assist. Doctor was very professional! Overall the process was effortless, would definitely recommend!
2024年5月14日
自発的なレビュー
The service was great
The service was great. People who helped me were patient and helped me without judgement. Definitely liked the service 100%
2024年6月5日
自発的なレビュー
I have never experienced a fast…
I have never experienced a fast efficiency supplier like this and am so impressed.
2024年6月3日
自発的なレビュー
Their service is the best
Their service is the best. My Dr was so helpful and gave an opportunity to ask questions. She was so patient with me.
2024年5月20日
自発的なレビュー
The doctors are easy to communicate
The doctors are easy to communicate with and send prescriptions on time
2024年5月19日
自発的なレビュー
Truly an amazing, affordable service
Truly an amazing, affordable service!I had my first telephonic consult with the lovely and kind Dr Mouton at 17:45, and by 17:53 my prescription was in my inbox. It was convenient that I didn’t have to go through the admin of having to going to a doctor’s office and be charged an exorbitant consult fee of R600+
Would 10000% recommend to anyone
2024年5月13日
自発的なレビュー
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