Zappify レビュー 

Product is absolute garbage and would not recommend wasting your money. Customer service did not respond to a request for a refund until 90 days from my initial email. After which they fraudulently claimed I did not request my refund within 30 days of their return policy which was a total lie, and I even sent them a screenshot of my initial email to which they responded again that my request was outside the 30-return policy.

Purchased Zappify. Product looked like it would be great.

ONE MONTH - no communication, then a few days after disputing the charge, item magically arrives.

NEVER GOT RESPONSE, no emaii, nothing.

Items did NOT work - utter garbage.

DO NOT BUY Zappify - doesn't hold a charge, doesn't attract / kill mosquitoes.

RIPOFF

Tried to return it - return policy is also BS - won't accept returns UNLESS you email them to get address (within LIMITED TIME WINDOW) AND if you return without having correct address, they won't accept it.

Sent email request for address - NEVER EVER EVER got a response.

You would be better off setting your money on fire, which would almost be more beneficial than that ripoff scammy garbage.

I placed an online order at 1:00am two days ago, but did not get to review the order prior to them placing it automatically. They added additional chargers that I would never have purchased and was shocked at the final price. I stupidly didn't look at reviews online prior to placing this order. I immediately tried to cancel it, at 1:30 am, but got the response, sorry it cannot be canceled for it has already been fulfilled. I communicated with their customer service via email, for they do not have a telephone CS #, and got an automatic reply saying orders cannot be canceled. I must pay for the shipping charges to return plus numerous add on fees that they do not define how much they will be upon receiving product once returned. This is a scam company and I feel upset and foolish for making such a purchase. Buyer beware!!

The product does not work. There are other reviews online that are obviously hoaxes. The reviews are LIES. DO NOT Order this product. I have tried them for 2 months.

The product does not work. I tried several nights side by side with other devices. zappify killed 0 mosquitos while the other devices killed a lot. Total waste of time and money.

this product is CRAP don't waste your money. customer service SUCKS.

I give this a 0. Do not waste your time. My husband, who has had a stroke, started to order this online but it kept having pop ups asking if he wanted to add things to the order. He got upset and frustrated and was trying to back out of the order. It wasn’t letting him back out so I checked our credit card and there was a pending charge. I immediately emailed them to cancel the order because that is the only contact info they give you and I emailed PayPal to cancel the charge and they replied that We had to give the company time to reply. When the company replied back 1 day later we were told it was too late to cancel because the order had processed. We received the product fairly quickly and decided to check it out rather than waste more money shipping it back. To add insult to injury the darn thing doesn’t even work. It says a display is supposed to come on but nothing comes on it doesn’t do anything. The thing was supposed to cost $29.99 and we were charged $48.94. Now we have to pay to ship it back. It is going to wind up costing more in shipping fees then what we paid for the thing. DO NOT BUY THIS PIECE OF JUNK!!!!!

Total rip off. They just light up , nothing more and you have to charge them everyday to get them to DO NOTHING. Phone number disconnected and they never answered my email.

BEWARE (see ongoing updates below)

I looked at this, foolishly entered my card info, never saw shipping charges and I never confirmed the final sale. My card was charged as if I had. Just trying to exit the site was hard, because it constantly bombarded you with additional discounts or items.

I want a refund to my card. Nothing back from email (the only way to contact the company). Now I filed an objection with my CC company.

1 HOUR LATER: Company replies to my email, no name or signature:

Additionally, I want to inform you that we can certainly assist you with canceling the order. However, as outlined in our terms and conditions, specifically section 22 under cancellations, there is a 15% cancellation fee applicable.

I immediately objected. NO REPLY

Within two hours (on a Sunday!) I canceled the order completely in a follow up email.

MONDAY MORNING:

Company email notifies me it is too late to cancel the order because it has processed to ship.

MY REPLY:

This is damn near criminal.

I had immediately emailed that I had not completed the order, had never seen the shipping amount, and did not want the product. You informed me that you would be HAPPY to cancel the order, but there was a cancellaton fee (which is also fraudulent). I immediately wrote back and objected to the cancellation fee, and when no one wrote back within a couple hours, I wrote back and told you to cancel my order.

This all transpired within a few hours. You knew I was unhappy to begin with and that I did not want the items. You had notice of this from the outset.

I'm filing an objection with my credit card company, I'm going to notify the appropriate business and reporting bureaus, and I will; also make sure everyone on social media knows what a rip off your company is.

I will get my money back, one way or the other.

This is the absolute worst thing I have ever seen. I just tried it out for 30-35 minutes right in front of me and not only did it not kill any bugs I got bit by two. Such a waste of money.Must have paid a pretty penny to put the review at the top.

Ordered 3 zappify pros that were supposed to be $89. As soon as I hit the Paypal pay, it automatically added an inflated $26.95 shipping and handling fee to my order and immediately charged my credit card. Then I recieved my zappers and only 2 of them would power up. One was totally dead! I have tried to contact this company several times for a replacement or refund with only a generic email reply with ways to fix the zapper which is totally dead and unfixable! This place is a total SCAM!

Zappify is a scam. They overcharge on service fees. That's where they make their money. Fees were charged after making the original notification of costs. I immediately sent a note to cancel the sale within 15 mins and they indicated it was too late to cancel. REALLY???? I have been back & forth with them over returning the product and they never fully answer your question. So, you constantly waste time going back & forth with them. They probably don't make any money on the product, but rather on all the fees charged.

I canceled my order before it ever hit my credit card and they wouldn't stop shipping. Told me once it had been ordered, their fulfillment process was so automated the order couldn't be stopped. That's a terrible flaw in the system. I cancelled the order when I found all the terrible reviews about their product and also found out shipping costs were $21.00 and I live in Kansas. Double what it should have been. So they tell me to decline the order when it shows up which I did, but they didn't refund my money until I contacted them. You must contact them even though they had received the product back in the warehouse. Only then will they refund the cost of the product, but they STILL charged me $21.00 shipping even though they could have stopped the product from ever shipping when I had cancelled the order 3 minutes after I had hit enter.
Lance R. M**yon

This "company" is a total scam. I live in a heavy wooded area and after purchasing one and putting it outside, it killed ZERO mosquitoes. I literally was there next to it for hours and nothing. I emailed support within 5 days of receiving so I could get my full refund. A whole month passed, the emails were getting returned because their server was rejecting them. I did my homework and found another email. I wrote them to ask for instructions for return/Refund. They offered 30% refund, then 40% and for me to keep it. It was not until I got upset and said that I would not be accepting less than 100% and that they were deceiving customers, plus I was not interested in keeping something that clearly does not work, that they agreed to receive my return. I think they try to get people tired of fighting to keep the money and that's how they keep going.

For those thinking on buying this joke, don't!!! It's amazing how many fake reviews and articles they have all over the place claiming it actually works. Don't fall for it.

I purchased a Zappify Z20 and it would not charge. I complained through email as I couldn't find a number. I received two responses from customer service asking for more information each time which I supplied and never heard back. This company is a scam.

This is a horrible product and does not work at all! Don't waste your money!

I bought the Zappify unit direct from the company after reading several articles and reviews. The unit worked twice then it refused to charge again. It did kill some bugs the two times it worked(no mosquitos). After the products failure I did a more in depth investigation on the web and came up with a lot of poor reviews. Obviously these reviews were culled from the company sponsored reviews ie....5 best bug zappers for 2024. This product is a good idea that is very poorly executed. Based on my experience and data I have gathered my honest opinion is that this product is junk. Save your money a do not purchase this product.

I ordered the Zappify product and it came with a 90% charge on it. I charged it to 100% and set it outside on my porch. I have a screened in porch/pool area so it wasn’t outside in the elements. The next morning there was about 3 gnats inside the zapper. I brought it in to charge and it won’t take a charge and I’ve tried everything they suggested. They did not offer to send me a new one, they just said “We will send you $11.99 for your trouble” (30%). The product was $39.99 plus $8.95 shipping and a $4.99 convience levy. So $53.94 for nothing. I wasn’t aware of the shipping or convience levy until they had charged my card. Buyer beware. They should offer a replacement or a full refund.

horrible website. No option for reassess price for unit. Did not clairfy it was in US funds. Just charged me. Very trap like.

Don't waste your money. Does not work even with mosquito attractant. Had it less than one month and my shepherd's tail knocked it off the night stand. Pulled the wires out of the charger. Been trying to get a replacement charger since. No response.