Zayian レビュー 

I only received half of the order. I ordered a sink with faucets. I got a sink no faucet. I’ve reached out to the company multiple times regarding my concerns and have never received a call back or a response to my emails. I’m not sure the company is even real concerned that could be fraud.

The product is absolutely beautiful. The communication timely. I would definitely order from this company again.

Well packed for safe shipping! The lights arrived from the other side of the world in great shape and they are beautiful works of art! Can't wait to install them!

Ordered several curtain rods and custom shower rod March 12. Supposed to take 2 weeks to ship and they keep lying that it has been shipped and will give me tracking soon. I have reached out multiple times over the months with lies every time. I have asked to cancel my purchase and they say Oh we shipped that today or already. Credit card dispute opened and then finally refunded. AVOID!!!

The product came early and they handled a tricky delivery site well, and faucet was well packed in small crate to protect it. I think it looked exactly like the online photo, very beautiful, and it was heavy brass and of good quality. I’m very happy and would order from them again.

Ordered several custom items in March. Never shipped, never delivered. Terrible communication. Finally had credit card reverse charges. Order at your own risk.

Wish I could give 0 stars. I found this company on social media via Pinterest and was fully ready to wait a month for my brass kitchen sink which is why I ordered it on March 21st for an April 21st renovation start date. They assured me that I would receive this item before the end of April and likely before that. In early May when I hadn't received the item yet and the international shipping company they use (Amarex who also has horrendous reviews) only showed one status update on April 27th saying it was in Morocco. Since then it has just said "in transit" for a month now. Their customer service is either slow to respond or they just lie about where my item is and when I'll receive it. They said 2 days ago it was in New York but my tracking number didn't reflect that. Th next day they confirmed it was handed off to FedEx but when I called FedEx directly they assured me they definitely did not have my package. My entire kitchen is unusable because we can't cut the countertops without the sink and my appliances can't go in without my countertops so I'm in an awful stalemate and spending a fortune on takeout in the midst of a renovation. Horrendous experience please use a reputable seller on Etsy with close to 5 star reviews and stay away from this seller. I just started a dispute with my credit card company who knows if I'll ever see my money back or if this item will ever be delivered.

Good quality products, but you'd need to contact the vendor to verify and confirm all the details like exact size and realistic shipping time as it can take longer than advertised.

Absolutely awful experience from start to finish and I still haven’t received the product I ordered. I ordered 2 months ago and finally got the shipment last week after they lied continuously about when it would ship. Then they shipped me a faucet and side sprayer so different from what appears online. The tap is different and the side sprayer is a different model. The side sprayer is faulty so the water sprays out even when the lever is not depressed, rendering it completely useless. I’m hoping to get some money back and order another side sprayer because dealing with them is totally fruitless. If I could give 0 stars I would.

If I could give zero stars I would. My brass shower and two faucets never arrived. I reached out asking them to go ahead and cancel my order after they lied over and over about being shipped. They did cancel my order, but never refunded me my $1300. They refused to do so after several attempts on my end. I got my bank involved and its been an absolute headache ever since.

Item was supposed to arrive in 4 weeks according to website and it’s taken over 8 weeks. I’ve tried calling and emailing the company and no response.

In April, I ordered a sink. It was not as expected but Zayian worked with me for a solution that would work for both of us. The sinks ordered are beautiful. Only downfall is timing if you are in a hurry due to shipping. If not in a hurry these sinks are beautiful and worth the wait.

Great customer service, beautiful sink!

My first sink was damaged in delivery and got stuck in a delivery warehouse! The customer service team got it taken care of within hours and had a new one shipped out! Thank you for making this easy and timely!!

The faucet looks beautiful and feels very solid. It works well and really upgraded the sink area. Very happy with it.

Really nice light, looks great and feels well made. Very happy with it.

False advertising shows a picture of a product on Pinterest with 3 different component and a price that you thought you purchased it for, then it turns out if you read the fine print each of the three options added together trippel the price

The length of time to get the product is too long. Still don't have it yet... so I can't comment on the quality.

I was sent a tracking number but no shipping provider. It's a week after the projected arrival date and no clue where my product is.