Zephyrebikes レビュー 183

Thank you and your ongoing support after sale has been wonderful.

Received the bike quickly . Easy to assemble and the customer troubleshooting and information is easily accessable and quick to a reply.

Happy with my D50

Instructions for assembly need some work, the photos are very unclear. There are plenty of assembly videos online though. Also very important to seat tyres correctly, using soapy water helps, I had the rear come off the rim once before using it. The bike has been great so far, dual battery range seems to be good, haven’t tested the total range yet, but easily did ~30 or so km with the battery still capable of more. Pedal assist takes a little getting used to haven’t tried the throttle control yet either.

Got the bike in good time.
Well packed for weight.
Everything spotless and clean.
Easy enough to put together.
What a great piece of engineering all welding and components are excellent quality.

Rides amazing I must say I am very impressed well worth price paid.
The sales support team have done a great job on delivering and swift reply.
All over I a extremely happy with the purchase and would highly recommend Zephyrebikes products.

Thanks again for the great ride in this new world of ebike.

My back tire popped after about 1 week of use

Love my new e-bike dual battery. Instructions booklet could do with an upgrade, photos look out of focus and maybe a link or scan code to instructions on YouTube for assembly and throttle/ speed videos. Had a little trouble with the tires popping out of the rim groove but worked out how to persuade it in with a rubber mallet. Delivery was prompt and box came unblemished. It’s my new mode of transport.

My bike came and the crank wasn’t working it must of got damaged in the mail and I emailed Zephyrebikes a couple days later and they replied straight away and sent me a new crank and paid for it to be added to my bike then my pegs broke and they immediately sent pegs in about 3 days these guys are very efficient and I highly recommend buying from them

Bike came with the brake handles reversed, which is not an easy fix and can be dangerous while activating RH throttle. No contact details for the company anywhere apart from a text service and a email that does not respond at all. During some texts, I determined it is an AI bot that cannot connect you with anyone to assist.

I ordered an X29 mid September 2025

Purchased a Cruise X3 on the 30th of December 2025. It arrived at my home in Brisbane 1 week later. It was easy to set up and rides really well!

It's very useful and practical for riding on the road and very good exercise for health.

Great product love it ,a little disappointed with the transport they use,took a little longer than expected, zephyr bikes always replied fast to my frustrated emails,however it arrived packing intact, and well packed.would i buy this ebike again?you betcha, from zephyr bikes? Yep.

Great bike! Great customer support! Highly recommend very helpful and reliable

Great product and good customer back up and service

Bike came with damage, had to repair tyres and tube, was told I would have the cost of repair covered or replacements sent out, followed up in a few days to see if they'd been sent, no response. Was a pain in the arse, I've had to go and buy tubes to get the bike going, might be better to go elsewhere.

The delivery of the bike and extra battery were fast, the bike is higher quality than most.

My wife purchased a Zephyr e bike as a present for me.
on arrival bike had rust on top of forks(totally unacceptable for a supposed new bike)
Contacted Zephyr customer service by email several times but no reply.
If you want to buy from this company do so at your own risk as after sales service is non existent!

Bike is great. Communication lacking. Sent emails regarding a damaged part and also not sending out the extra which was promised. Can be rectified just needs to be a point of contact.

Not received over 2 weeks after expected delivery