Zolemba International レビュー 

47
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Works perfect with the Dymo 450 printer only reservation is that there is no article nr on the inside, so you have to measure the labels, otherwise they work perfect even with printing pictures. wi... もっと見る

5つ星のうち4の評価

Ordered printed labels, the online process for uploading our artwork was cumbersome and the requirements very unclear. In the end we paid an extra €20 for them to do the tweaking. Other than that, the... もっと見る

5つ星のうち3の評価

Competitive prices but shipping is ridiculously expensive. They need to find better more cost effective logistics solutions. Further to the reply I received to my review, it rather ambiguously implie... もっと見る

企業が回答しました

5つ星のうち5の評価

Kwam erg snel binnen en tevreden over de labels! Alleen jammer dat we 12 rollen moesten bestellen minimaal. Maar alsnog was het goedkoop! Kunnen weer 3 jaar verder zo haha.

企業情報

  1. デジタル印刷機
  2. ・
  3. カスタムラベル印刷業者
  4. シール製造業者
  5. 工業用プリンター
  6. 物流業
  7. 輸送業

Zolemba International について

当該企業による記述

Welcome to Zolemba

At Zolemba, you as a customer are central to everything we do. As Europe's progressive e-commerce printing company, we not only focus on innovation, but also attach great importance to creating the perfect customer experience. Our production, logistics, marketing, and service teams work seamlessly together through our portals with one collective goal: ensuring your satisfaction through reliable deliveries, excellent customer service, and top-quality products.

Zolemba produces and delivers white labels for well-known label printer brands: Dymo, Brother, Zebra, Star, and Seiko.

In addition, Zolemba also produces custom-made printed labels, entirely according to your submitted design.

On Zolemba.com, you will find a clear and extensive assortment of labels, shipping labels, and label printers at sharp prices. The low prices are thanks to our own production of compatible labels, smooth logistical processes, the unique file-checking system, and the most innovative printing machines.


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連絡先

4.4

優良

TrustScore 5段階評価の4.5

47件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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4.4

すべてのレビュー

(47)

過去12か月のレビュー数: 0件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Competitive prices but shipping is…

Competitive prices but shipping is ridiculously expensive. They need to find better more cost effective logistics solutions.
Further to the reply I received to my review, it rather ambiguously implies on the website that orders over 450 are shipped free. Dubai is not in Asia it's in the Middle East and is a massive modern hub for DHL and the other main couriers. DHL are ripping you off with excessive charges. There is a big market here for your product but you need a better logistic solution as it currently affects your competitiveness. Maybe sell on Amazon which is very big here and takes care of the logistics.

2023年5月9日
Zolemba International ロゴ

Zolemba International からの回答

Good afternoon Sara, 

Thank you for expressing feedback. I've tried calling to follow up on your review but couldn't reach you. 

We understand the importance of providing not only exceptional services but also fast, reliable deliveries. That is why we trust DHL Express with handling deliveries to our customers on different continents. And in your case, delivery to Asia. 
We value transparency in every step of the ordering experience and our shipping costs are not an exception to that. Prior to the completion of your order, the shipping costs to Dubai were also clearly shown. 

I would very much appreciate having the opportunity to address your concerns about this further with you. Please feel free to get in touch with me directly at service@zolemba.com, in hopes we can find common ground together. 

With kind regards, 
Loralee Tolentino | Zolemba BV

5つ星のうち5の評価

They have good service

They have good service, quick and professional.
Special mention to Rixela, best service ever

2023年2月16日
Zolemba International ロゴ

Zolemba International からの回答

Dear Emperador,

Thank you very much for leaving us this fantastic review and your kind words! 
At Zolemba, we always try to offer more than what the customer expects. Because our customers are amazing, and you were no exception.
We hope to see you soon!

Best regards, 
Rixela

5つ星のうち5の評価

Very professional team

Very professional team, strong feedback on technical issues and very helpful in reaching deadliens

2022年6月27日
Zolemba International ロゴ

Zolemba International からの回答

Dear Peter,

Thank you for the review!

We are very happy to hear that you are satisfied with our service and speed delivery!

We look forward to being of service to you in the future.

Have a nice day!

5つ星のうち5の評価

Zolemba Int rules

Great service and fast delivery

2022年4月14日
Zolemba International ロゴ

Zolemba International からの回答

Hello Ivana,

We really appreciate you taking the time to share your kind words about us!

We value your business and hope that you "stick" with us for a long time!


Kind regards,
Loralee Tolentino

5つ星のうち5の評価

Competitive Prices

Competitive Prices, nice range and very fast delivery. Very recommended

2022年3月12日
Zolemba International ロゴ

Zolemba International からの回答

Hi Simon,

Thank you for taking the time to share your positive feedback!

We are happy to know that you are pleased with our prices, range and delivery! We appreciate your business and that you recommend our products.


Let's stick together!

Kind regards,

Loralee Tolentino
Customer Success Team | Zolemba

5つ星のうち5の評価

Happy man

Excellent quality!

2022年3月9日
Zolemba International ロゴ

Zolemba International からの回答

Dear Nezir,

Thank you for taking the time to write a review!

We value your feedback. We are happy to hear that you had such a positive experience with us and enjoy the qualitity of our labels.

Let's stick together!


Kind regards,

Luuk van Domburgh

Customer Support Team | Zolemba

5つ星のうち5の評価

Good prices

Good prices, fast delivery

2021年10月14日
Zolemba International ロゴ

Zolemba International からの回答

Hi Ray,

We really appreciate you taking the time to share your a nice about us, especially since you've been with us for over a decade!

Thank you for "sticking" with us all these years, as one of our long-time customer. We value your business a great deal and are happy to serve you with all of your labelling needs.

All the very best,

Loralee Tolentino
Customer Success UK

5つ星のうち5の評価

Excellent Customer Care

Easy to navigate website, excellent pricing and good after sales customer care policy

2021年9月22日
Zolemba International ロゴ

Zolemba International からの回答

Hi Damian,

Thank you for taking the time to share a wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you with your positive experience not only with our website navigation but also with our prices and service.

We highly value feedback such as yours.

Let's "stick" together!

Kind regards,

Loralee Tolentino
Customer Success UK

5つ星のうち2の評価

tickets different color from last time

tickets different color from last time
Have tried 6 times to phone, no reply
we received rolls with only 60 tickets on, useless for our ticketing machine, we ordered 500 of each stile and 1000 of other styles
we will need to find a different supplier

2021年3月24日
5つ星のうち5の評価

Qualité-Prix

Très bon rapport qualité-prix, les étiquettes sont de même qualité que les officielles mais avec des prix plus compétitifs. Livraison rapide.

2020年10月1日
自発的なレビュー
5つ星のうち1の評価

Rücksendung der Ware nach Holland…

Rücksendung der Ware nach Holland erforderlich. Port zahlt der Kunde. Das sind mal eben 15,- € für ein kleines Paket.
Der Versand an den Kunden erfolgt aus Deutschland!

2020年9月15日
自発的なレビュー
Zolemba International ロゴ

Zolemba International からの回答

Guten Tag Herr Rost,

vielen Dank für Ihre Mühe, um uns feedback zu geben. Es tut uns leid um zo hören, dass Sie nicht zufrieden sind.

Wir möchten uns sehr gerne telefonisch mit Ihnen in Verbindung setzten um die Sache zu erklären.

Wie können wir Ihnen am besten erreichen und wann können wir Ihnen erreichen?

Sie dürfen uns die Kontaktdaten natürlich per E-Mail weitergeben: service@zolemba.de

Im voraus, vielen Dank!

Team Zolemba

5つ星のうち1の評価

They sell rolls of 220 labels

They sell rolls of 220 labels, but in reality there's only 180 labels on every roll. The label on the box and on the label roll even says 180 labels, but on their website they sell it as if it were 220 labels.

2019年6月26日
自発的なレビュー
Zolemba International ロゴ

Zolemba International からの回答

Dear Raf,

Thank you for taking the time to write a review. We appreciate your helpful feedback. With sharing this review; it brought this label discrepancy instantly to our attention. The Dymo 99014 (Polypropylene) labels are indeed provided with 180 labels per roll.

We will fix this on our website promptly to correct. We apologize for this misinformation. We will get in contact with you shortly for the best solution to resolve.

We'd love to see you back again with us and if any questions arise along the way, do not hesitate to contact us and we will gladly assist you further.


Kind Regards,

Loralee Tolentino
Customer Success

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