Zoo Printing レビュー 

2,151
•
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

4Imprint, and especially Lynne was amazing to work with. They did a great job on my recent order of branded pens, and my client was very pleased. Thanks so much for being wonderful business partners!... もっと見る

企業が回答しました

5つ星のうち1の評価

I had an issue sending the art, the CSR was not helpful, he was rude, I asked for a supervisor and he refused to pass me along, I cancelled the order, and asked him to credit the original payment amou... もっと見る

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5つ星のうち5の評価

⭐⭐⭐⭐⭐ I’ve been using Zoo Printing for more than 15 years, and their quality and customer service are consistently top notch. They recently printed 14 banners for me, and every one turned out... もっと見る

企業が回答しました

5つ星のうち5の評価

Zoo Printing has never let us down. They are always wonderful and accommodating. If ever there is an issue, they take care of it immediately. Patty Nelson is one of their CSR people, and she is so c... もっと見る

企業が回答しました

企業情報

  1. 工業用プリンター
  2. ・
  3. デジタル印刷機
  4. ポスター専門店
  5. 企業間サービス

当該企業による記述

Since 2001 Zoo Printing has been servicing 20,000 trade only businesses by delivering high-quality products, and personalized services. We offer 1-2 day turn key production execution and 1-2 day transit anywhere in the US for our core product offering. The combination of these assets contribute to Zoo being regarded as one of the top trustworthy and reliable nationwide trade printers.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

2151件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.3

すべてのレビュー

(2,151)

過去12か月のレビュー数: 474件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Zoo Printing has been my go-to for all…

Zoo Printing has been my go-to for all of my printing needs for years, and they continue to exceed my expectations. The print quality is always excellent, orders are produced quickly, and their pricing is hard to beat. Whether I'm ordering business cards, flyers, postcards, or marketing materials, everything arrives looking professional and exactly as expected.

Their ordering process is simple, turnaround times are fast, and I've always had a great experience from start to finish. If you're looking for a reliable printing company that delivers outstanding quality, speed, and value, I highly recommend Zoo Printing. I'll definitely continue using them for future projects.

2026年6月11日
Zoo Printing ロゴ

Zoo Printing からの回答

We are so happy to hear that we continue to exceed your expectations! It is wonderful to know that our print quality, quick production, and competitive pricing consistently meet your needs. We truly appreciate your kind words about our ordering process and fast turnaround times. Thank you for your continued trust and recommendation; we look forward to assisting you with future projects.

5つ星のうち5の評価

Easy on line ordering

Easy ordering. Fast shipping. Quality products.

2026年6月3日
Zoo Printing ロゴ

Zoo Printing からの回答

We're happy to hear you enjoyed your experience. We appreciate your feedback!

5つ星のうち5の評価

32 pt cards printed

32 pt cards printed. Customer loved it.

2026年6月9日
Zoo Printing ロゴ

Zoo Printing からの回答

We are delighted to hear the cards were loved! Thank you for your wonderful feedback.

5つ星のうち5の評価

Always Easy to Order

Always Easy to Order and Ship Promptly

2026年6月3日
Zoo Printing ロゴ

Zoo Printing からの回答

We are so glad you found ordering easy and shipping prompt. Thank you for your positive feedback.

5つ星のうち1の評価

All wrong

The color was completely wrong on my business cards. I also selected the soft touch coating and did not get it. Very disappointed.

2026年6月7日
Zoo Printing ロゴ

Zoo Printing からの回答

We're sorry the cards weren't as expected. We are reviewing this to prevent future issues.

5つ星のうち5の評価

Like a fine wine. Gets better with age.

I have been using Zoo Printing for a very long time.
In fact, I am the artist that designed the ZOO Logo. Over the many years there have been highs and lows but I can say with honesty that the latest run I am having with ZOO is on a high. Much much better customer service and meeting production deadlines have been noticeably better than ever before.
Keep up the good work.

2026年6月2日
Zoo Printing ロゴ

Zoo Printing からの回答

We truly appreciate your long-standing loyalty and your kind words. It's wonderful to hear that our recent improvements in customer service and production deadlines have been so noticeable. We are committed to maintaining this high standard.

5つ星のうち1の評価

Response to tickets are terrible and…

Response to tickets are terrible and super delayed. I've been a client for over 20 years, this company has changed for the worst

2026年6月3日
Zoo Printing ロゴ

Zoo Printing からの回答

We appreciate your feedback. We are sorry to hear about your experience. We are working to improve our response times.

5つ星のうち2の評価

Long-Time Customer Concerned About Declining Quality

They’ve been great overall, but lately my biggest concerns have been with the finishing quality of my business card orders.

I consistently order 16pt cards with UV high gloss on both sides, yet I don’t always receive that finish. Instead, some orders arrive with an AQ coating. No matter how many support tickets I submit, the issue continues to happen.

Another major concern is the cutting quality. Several of my recent orders have arrived with rough cuts and chipped edges. I’ve been ordering from Zoos for over 20 years, and this was never an issue until recently.

One order of round-corner business cards was especially disappointing. The cards arrived heavily chipped around the edges. Two replacement orders were sent, and both had the same problem. The third replacement finally arrived without the chipping, but every card had a small red dot printed on it, and the order was mixed in with another customer’s cards.

I also feel that Quality Control should take a more proactive role when handling reprints. If a customer reports a production issue, someone should physically inspect the replacement order before it ships. Instead, the process seems limited to an apology email and an automatic reprint, which often results in the same problems being sent out again.

For now, I’ve moved my printing over to 4OVER. I understand that 4OVER owns Zoos and that they may even share the same facility, though I’m not sure if the equipment is the same. So far, every order I’ve received from 4OVER has been excellent.

I’ve been a loyal customer for more than two decades and would genuinely like to see Zoos return to the level of quality and consistency that originally earned my business. Please get these issues addressed.

2026年5月26日
Zoo Printing ロゴ

Zoo Printing からの回答

Thank you for sharing your detailed feedback. We truly value your loyalty over the past two decades and are concerned to hear about the recent inconsistencies in your business card orders, particularly regarding the finishing quality, cutting, and the issues with your round-corner cards. We are actively reviewing our production and quality control processes to address these persistent problems and ensure the high standards you expect are consistently met.

5つ星のうち5の評価

Long Experience

I have been a customer of Zoo for many, many years. They are consistently good not only at printing but quality and customer service. They are my first choice.

2026年5月29日
Zoo Printing ロゴ

Zoo Printing からの回答

We are so happy to hear about your long-standing positive experience with us! We truly appreciate your kind words about our quality and customer service.

5つ星のうち5の評価

They stand behind their products and make the customer happy!

I have used Zoo Printing for many years and have always been thrilled with the products. For the job I had run recently, the color on one side of the card was extremely off. I sent photos of the job where the color was very easy to see and they immediately re ran the job for me. It is now perfect! Thanks so much! It's wonderful to find a company which stands behind its products!

2026年5月19日
Zoo Printing ロゴ

Zoo Printing からの回答

We are so glad to hear you've been a long-time customer and appreciate your kind words! We're happy we could promptly correct the color issue for you. It's wonderful to know we met your expectations.

5つ星のうち5の評価

Shipping time

You're so fast with the shipping, great quality with all your work.

2026年5月27日
Zoo Printing ロゴ

Zoo Printing からの回答

We are so happy to hear you appreciate our fast shipping and the quality of our work. Thank you!

5つ星のうち5の評価

My orders are processed

My orders are processed - printed - and shipped in a timely manner. Pricing is competitive too.

2026年5月27日
Zoo Printing ロゴ

Zoo Printing からの回答

We're happy to hear your orders are processed and shipped quickly, and our pricing is competitive. Thank you for your feedback!

5つ星のうち5の評価

Best company I have worked with in a…

Best company I have worked with in a long time. Customer care is most excellent and their chat team is always attentive and willing to go the extra mile to make sure your order moves forward.

2026年1月19日
Zoo Printing ロゴ

Zoo Printing からの回答

We're so happy to hear you had such a positive experience with us! We truly appreciate your kind words about our customer care and chat team. Thank you for your wonderful feedback.

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