The first thing is that the packaging of this brand is great, it speaks of quality. Then the Oud scent is absolutely great for me. Unusual, interesting and long lasting. Overall I use this brand for... ãã£ãšèŠã
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Ordered the Black Oud Beard Oil and Balm. Arrived quickly; both smell exceptionally good. Strong in that the scent can be smelled even through the container, yet subtle in that it isn't overpowerin... ãã£ãšèŠã
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Great products, totally recommended! The gold-oud series is my favourite by far. Had tried many braded products in the past but not as satisfied as this one. The aroma lasts for the whole day even wit... ãã£ãšèŠã
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Second time ordering, first time was a few years ago. This time, been waiting since end of November 2025, no delivery, atrocious sourcing, product was good the first time but service is really poor un... ãã£ãšèŠã
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ZOUSZ ã«ã€ããŠ
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ZOUSZ was created out of a desire to create highly luxurious and deeply masculine grooming products that stand out because of the way theyâre made, the way theyâre presented and the way they make you feel.
Our vision is to lead the world in menâs luxury grooming products that awaken the senses and reflect true quality in every detail.
Our vision is to lead the world in menâs luxury grooming products that awaken the senses and reflect true quality in every detail.
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ZOUSZ LTD, WC2H 9JQ, London, è±åœ
- +447822012246
- support@zousz.com
- zousz.com
4.4
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Great smell and lasts too.
2024幎9æ22æ¥
ZOUSZ ããã®åç
Thank you so much for your feedback! We're thrilled to hear that you love the scent and its lasting power. If you have any other thoughts or suggestions, feel free to share!
This fragrance is so unique
This fragrance spray is my go-to for everyday use. It's versatile enough for work, dates, or casual gatherings. The scent is distinctive without being overwhelming, making it perfect for those who prefer subtle yet noticeable fragrances.
2024幎9æ16æ¥
ZOUSZ ããã®åç
Thank you so much for your wonderful feedback! Weâre thrilled to hear that our fragrance spray has become your go-to choice. Itâs great to know you find it versatile and perfectly balanced for various occasions. We appreciate your support and hope you continue to enjoy it!
Excellent products delivered in a veryâŠ
Excellent products delivered in a very reasonable time frameâŠâŠ..
LOVIN IT! Keep up the good work guys may Allah SWT bless your good work
2024幎9æ22æ¥
ZOUSZ ããã®åç
Hi Saeed,
Thank you so much for your wonderful feedback! Weâre thrilled to hear that youâre loving our products and that they arrived on time. Your support means a lot to us!
Weâll continue working hard to maintain our standards. May Allah SWT bless you as well!
If you need anything else, feel free to reach out.
Best regards,
Brilliant smell love it
2024幎9æ18æ¥
ZOUSZ ããã®åç
Weâre so glad to hear you love the smell! Your feedback truly inspires us. If thereâs anything specific you enjoy about it, weâd love to know!
Beard oil and balm, elixir perfume
Amazing product. Smells great. Elixir works perfectly.
2024幎9æ17æ¥
ZOUSZ ããã®åç
Thank you for the fantastic feedback! We're thrilled you love the product and its scent. It's wonderful to hear that the elixir is working perfectly for you!
ZOUSZ ããã®åç
Thank you for your feedback! Weâre glad to hear youâre happy with the product and feel it offers great value. We appreciate your support!
Not as good as shiny advertisements
Bought beard oil with the hope fragrance will be stronger and lasting longer however after some time the âafter scentâ when strength fading away is not as nice and luxurious. Bought 50ml bottle in the retailer with good discount. Massive minus - bottle having just cap and separately added drops pipette. What a faff!! When you finish applying youâll staying with greasy pipette with no place to put safely (made of glass) as no screw in so normal cap needs go again to close the bottle. Very poor design. Not to mention about huuuge box holding just small bottle with droplet device. What a waste of space and resources. With my length/density of beard I measure oil in pumps rather than drops. Well overpriced. Wouldnât pay full price for 50ml.
2024幎9æ20æ¥
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ZOUSZ ããã®åç
Thanks for your review and comments.
Our 30mL product comes in a regular pipette dropper and closure and with less packaging. We are phasing out the 50mL sizing to make things easier.
Kind regards
Perfect products, perfect people
Perfect products provided by perfect people. The team are always quick to respond to calls for help, and provide valuable solutions as soon as possible.
2024幎9æ20æ¥
èªçºçãªã¬ãã¥ãŒ
ZOUSZ ããã®åç
Thank you so much for your kind words! Weâre thrilled to hear that youâre happy with our products and service. Our team is always here to help, and your feedback motivates us to keep delivering the best solutions. If you ever need anything else, just let us know!
Incredibly poor customer service fromâŠ
Incredibly poor customer service from this company, I ordered two men perfumes, but I only received one,I emailed them several occasions explaining the issue however they kept repeatedly asking what was missing which was annoying, it was simple matter to resolve but there communication or lack of understanding is poor, then after all of that they sent out the wrong perfume!!! Eventually I did receive the correct perfume after two weeks of explaining , in addition everyone got their own opinions but the perfumes weren't as great as the glossy advertisements suggest but as mentioned that a matter of opinion, wish them all the best in future
2024幎9æ3æ¥
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ZOUSZ ããã®åç
Thank you for sharing your feedback. We appreciate your input and understand your frustration regarding the order mix-up. Your experience is important to us, and weâre committed to improving our communication and service.
If you have any further concerns or need assistance, please feel free to reach out. We wish you all the best and hope to serve you better in the future.
ZOUSZ ããã®åç
Thank you for your kind words! Iâm glad to hear youâre impressed with the quality. If thereâs anything else youâd like to share or if you have any questions, just let us know!
I first tried Zousz a few years ago andâŠ
I first tried Zousz a few years ago and it was good, I had a problem with the balm that they sent me, there was no scent, they replaced it and put it down to a faulty batch, I've just received beard oil, beard balm and the elixir and I have to say they really have up'd their game, all the products smell amazing, well done to everyone involved with Zousz, I'll definitely be ordering more.
2024幎9æ15æ¥
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ZOUSZ ããã®åç
Thank you so much for your feedback! We're thrilled to hear that you're enjoying the beard oil, balm, and elixir and that theyâve met your expectations. We really appreciate you giving us another chance after the earlier issue, and we're glad to know our improvements have made a difference. Your support means a lot to us, and weâre excited to continue providing products you love. If you ever need anything or have more feedback, please donât hesitate to reach out!
ZOUSZ ããã®åç
Weâre delighted to hear that youâre pleased with the product! Your satisfaction means a lot to us. If you have any questions or need further assistance, donât hesitate to let us know.
Your product is absolutely first classâŠ
Your product is absolutely first class and total value for money . I wore the beard oil and spray on Saturday to a party, and without any exaggeration must have had at least 30 people ask what it was.
And I still smelt of it the next day.
2024幎9æ3æ¥
ZOUSZ ããã®åç
Thank you so much for the fantastic feedback! We're thrilled to hear that our product made such a strong impression at your party. Itâs great to know that not only did it catch peopleâs attention, but it also lasted well beyond the event. If you have any other thoughts or need more of our products, feel free to reach out. Weâre here to help!
ZOUSZ ããã®åç
Thanks so much for the great feedback! I'm thrilled to hear that our products are making your beard feel soft and smelling awesome. If you have any other thoughts or need recommendations, just let me know!
Great products, great service
I've been using ZOUSZ for a while. I've tried the black oud, the gold oud and the beard oil. Honestly, the scents are amazing. I'm always getting compliments when wearing either one. The beard oil smells exactly the same. If you use beard oil you'll know that the last thing you want is one which is greasy and doesn't smell good. The ZOUSZ beard oil is the complete opposite. It smells great and doesn't leave a greasy look. I have the beard balm too which is just as great. Not only the products but the service is excellent too. On the occasions I've ordered or my wife has ordered for me, the products arrive within a few days. They respond to emails in a timely manner and are always helpful. I couldn't recommend ZOUSZ enough!
2024幎9æ4æ¥
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ZOUSZ ããã®åç
Thank you so much for the fantastic feedback! Weâre thrilled to hear that youâre enjoying the black oud, gold oud, and beard oil, and that the scent and quality are meeting your expectations. Itâs great to know that the beard oil isnât greasy and that our beard balm is also working well for you. Weâre equally pleased to hear that our service has been up to par and that your orders are arriving quickly. Your recommendation means a lot to us, and weâre grateful for your support. If you ever need anything or have any more feedback, feel free to reach out. Thanks again for choosing ZOUSZ!
Beard oil & Beard Balm
Beard oil smell is very strong my husband said like a headache type also the balm is very thick also.
2024幎3æ18æ¥
ZOUSZ ããã®åç
Dear Saima,
Thank you for your feedback. Weâre sorry to hear that the beard oilâs scent was too strong and that you found the balm too thick. Weâve tried to reach out to resolve these issues but havenât heard back yet.
Weâd love to make this right for you. Please contact us at your earliest convenience so we can find a solution that meets your needs. Your satisfaction is our top priority.
Thank you for your understanding!
Lovely smelling beard oil
Lovely smelling beard oil! Bought for my boyfriend and he is very happy with it!
2024幎8æ26æ¥
ZOUSZ ããã®åç
Thank you so much for your wonderful feedback! I'm thrilled to hear that both you and your boyfriend are pleased with the beard oil. If you have any other needs or questions, feel free to reach out!
Customer for LIFE!!!
I donât think there will be enough space to write how fond I genuinely am of this company. Both in terms of their incredible products and their exceptional customer service.
I first purchased their beard balm as I have quite a thick beard. Without a doubt the best beard balm I have used. I loved the quality and the smell of the black oud.
I then purchased their beard oil. I was then impressed once again at the quality and thickness of the oil. The packaging Zousz uses for all their items is very luxurious and stylish.
My third order there happened to be some complications. Not to worry as the Zousz team shipped out a replacement free of charge. Then unfortunately there was some further complications and I insisted on returning the product for a replacement.
The incredible team (shout out to Alex) refused to allow me to return the item and instead send me another replacement free of charge.
What can I say other than I will be a customer for life!
Thank you for amazing products, stylish designs and unmatched customer service!
2024幎8æ22æ¥
èªçºçãªã¬ãã¥ãŒ
ZOUSZ ããã®åç
Hi Abdul,
Thank you so much for your heartfelt and detailed feedback! Weâre thrilled to hear that youâre enjoying our products and appreciate the quality and service we strive to provide.
Itâs wonderful to know that our beard balm and oil have lived up to your expectations, and weâre especially pleased that our team, including Alex, could assist you during the recent complications. Your satisfaction means the world to us.
Weâre incredibly grateful for your support and loyalty. If you ever need anything or have more feedback to share, donât hesitate to reach out. Hereâs to many more great experiences with Zousz!
Great scents and very high quality products for beards.
Some of the best beard grooming products with great long-lasting scents, especially the Gold Oud!!
2024幎8æ15æ¥
ZOUSZ ããã®åç
Thanks so much for the feedback! Iâm thrilled to hear youâre enjoying the beard grooming products and the Gold Oud scent. If you have any other favorites or suggestions, feel free to share!
ZOUSZ ããã®åç
Dear Ahmad,
Thank you for your feedback. We made several attempts to reach you but were unable to get a response.
While we do not offer testers or gifts with direct purchases, weâd like to extend a discount as a gesture of appreciation for your understanding. Please let us know if thereâs anything specific youâd like assistance with or if thereâs anything else we can do to enhance your experience.
We value your patronage and look forward to serving you better in the future.
Best regards,
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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