Zox has phenomenal customer service! When my package went missing in transit, I contacted them to let them know and within 24 hours they had responded kindly and shipped me a new order. Their bracelet... ãã£ãšèŠã
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ZOX courtesy and efficiency are utmost when handling customer concerns. They provide fun products that are uplifting reminders that can been worn anywhere, anytime. I feel like they actually CARE. Tha... ãã£ãšèŠã
I had a problem reading the script on an old ZOX bracelet. While, they couldnât fix the script or change it, they did offer another bracelet with a similar affirmation. They were incredibly responsive... ãã£ãšèŠã
Easy to order, the only bit I found a little tricky was using Shop and ClearPay, but that's probably more my user ability than a reflection on the companies. I haven't received the product yet but whe... ãã£ãšèŠã
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Zox Are Exquisitely Curated, Incredibly Comfortable Works Of Art For Your Wrist. They're Part Of A Very Rare Set That's Individually Numbered And Never Reproduced. That's Right Friend, You Just Found It: Your New Favorite Wristband.
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7701 N FM 620, 78726, Austin, ç±³åœ
- (424) 644-3826
- bros@zox.co
- zox.la
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Iâve been ordering from Zox for a fewâŠ
Iâve been ordering from Zox for a few years now and have always been impressed with their customer service and high quality products. Recently I received an order that had some fraying on the band. I sent an email with some photos showing the fraying and they immediately sent me a free replacement. Amazing customer service and I will continue to be a return buyer and recommend Zox products to my family and friends.
Fantastic customer service!
Fantastic customer service related to a lost order. The care from the ZOX Team was over the top with outreach and ensuring I received my order! I love the bracelets and the reminders help me remain positive and focused throughout the day. Definitely will be purchasing more.
email inquiry
Immediately replied to email inquiry in less than a day
They have quality items
They have quality items. Anything that I have bought has been made well in quality , color and durability. They are prompt, courteous and respond right away. It is a pleasure doing business with them.
Glad I found them
I've purchased their bands as gifts previously and now, working with my women's group, we are purchasing wholesale for retreat gifts. The quality is great, function as designed, easy to use, and people are easy to work with.
Customer service is on point
Customer service is on point. I had a few questions about the watch bands, there were answered promptly and professionally. Canât wait to get my bands and share this company with all I know.
Simply the BEST customer service
Have been purchasing Zox for many years, and only recently had an issue that required a warranty claim. Absolutely amazing customer service. I had a replacement in the mail the next day! 10 out of five stars!! Seriously such a great company.
I have always received the best from Zox
I have always received the best of everything from Zox. Whether it's the quality of the product, order customer service... they have always been the best hands down above any other company I have ever encountered or dealt with.
I truly appreciate these guys. Especially since they've never jumped on the corporate greed bandwagon, they didn't raise their prices unnecessarily during covid, because they realized they could be greedy and make more money, unlike almost every other business and company in existence. I think there were only two or three other major major corporations that didn't take advantage of all the price gouging.
I ordered from these guys constantly.... Because it would break my heart if they went out of business, due to the fact, these guys are better in every way, shape and form than all others.
Excellent customer service
Quick to fill my orders. Quick to edit my orders. Such good communication!!!! Such cheerful, helpful customer service. And I just keep sharing the blessings of these bracelets with others.
I am a returning customer
I am a returning customer. Amazing bands, amazing staff and service. Buy with confidence.
Great product, Great Customer Service
I am hooked on these bracelets. They seem to have one for every need. They aren't too expensive and make the perfect gift for times when someone just needs a little reminder. A gift to show you thought about them. The shipping is always fast. And the one time my package was lost, they sent out another quickly and with no hassle. They really try to make it right.
Great customer service
Great customer service. The mailer was damaged and the watchband lost in the mail. New item was ordered and shipped same day.
Great Customer Service
I received my bracelets and they were a bit snug. When I contacted customer service, they very quickly responded and refunded my complete order, told me to keep the smaller ones and give them to friends, and it allowed me to order the size I needed. Highly recommend. Very reputable.
Excellent service
Excellent service - with very nice range of choices & very much a great,value ðð€
I recently lost my husband and I am inâŠ
I recently lost my husband and I am in deep grief. I saw the advertisement for the Sox bands and thought it would be some positive affirmations. I love my wrist band. I check it every day and the information usually hits home for that day. I like it so much, I bought my two sisters one and me another one. My sisters love their gift.
I love these products, but be warned!
I love these products, however, the company has outgrown their ability to process and ship products in a timely manner. Their customer service has dropped severely. Be warned if you order from them that you will likely never get your products or they will be severely delayed.

ZOX ããã®åç
Great price and awesome customerâŠ
Great price and awesome customer service..l.above and beyond!
Had an issue with the packaging
Had an issue with the packaging. Appears that a razor had been used on the side and I only received part of my order. Reached out to Customer Support and they helped immediately.
ZOX is the best
ZOX is the best. Customer service with Erika is amazing. She is always there and follows up the next day if after business hours and questions are always answered!â
Amazing product.
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