Zox has phenomenal customer service! When my package went missing in transit, I contacted them to let them know and within 24 hours they had responded kindly and shipped me a new order. Their bracelet... ãã£ãšèŠã
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ZOX courtesy and efficiency are utmost when handling customer concerns. They provide fun products that are uplifting reminders that can been worn anywhere, anytime. I feel like they actually CARE. Tha... ãã£ãšèŠã
I had a problem reading the script on an old ZOX bracelet. While, they couldnât fix the script or change it, they did offer another bracelet with a similar affirmation. They were incredibly responsive... ãã£ãšèŠã
Easy to order, the only bit I found a little tricky was using Shop and ClearPay, but that's probably more my user ability than a reflection on the companies. I haven't received the product yet but whe... ãã£ãšèŠã
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Zox Are Exquisitely Curated, Incredibly Comfortable Works Of Art For Your Wrist. They're Part Of A Very Rare Set That's Individually Numbered And Never Reproduced. That's Right Friend, You Just Found It: Your New Favorite Wristband.
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7701 N FM 620, 78726, Austin, ç±³åœ
- (424) 644-3826
- bros@zox.co
- zox.la
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Ordered a couple times now from Zox
Ordered a couple times now from Zox. Really enjoying their bracelet selection despite being hesitant at first. Their customer service when contacted is excellent aswell - fast and friendly replies with quick resolutions. Thank you so much!
Amazing customer services
Amazing customer services, I made an error based on misunderstanding and they have resolved by sending me what I missed without charging me.
I am excited to share my bracelet withâŠmy friends
I am excited to share my bracelet with friends! What a great way to have Jesus with you wherever you are!
The customer service is excellent as well!
Thank you for this wonderful idea
Great products / Outstanding Service
Great products. Love the daily Bible verse my Zox provides. Itâs a great reminder to me on the hard days.
My original stopped working but they immediately sent me a replacement when I let them know.
The Zox team went above and beyond inâŠ
The Zox team went above and beyond in resolving my issue.
I had a very small minor issue
I had a very small minor issue, No biggie, with an adapter once I notified them. They immediately corrected the issue in both refund and replacement .
customer service is top. Notch with these guys.
Customer service AND the company AND the owners are incredible!
Customer service is wonderful! Easy to fix things, and they get to the root of any issue!
The bands are incredible, wish I could afford to purchase more (and Iâm on a monthly plan just to get a random 3)!
Jason, the owner, he is incredible-always asking for opportunities for improvement, customer feedback, and for customers to actually help with writing sayings-I even came up with one for the healthcare/nurses band!
I canât say enough good about this company and the faith they have! Iâm so blessed to have stumbled upon them!
Have placed 3 orders of 5+ Bible VerseâŠ
Have placed 3 orders of 5+ Bible Verse bracelets. I will admit that along with the 1st order, I chose to also order from a similar company. I have only ordered from Zox since. The bracelets are a better quality and, Zox does not require you to download an app to your phone! It also provides as many verses as you need per day! The initial order was for Christmas gifts. Since, I have had to order 2 more times because I keep getting requests for them. The quality of these bands are great but the message it provides is even better. Thank you for creating them. God's Blessings!
P.S. Also thank your staff for assistance with applying the bonuses...sooo quick to respond!
Zox has amazing customer service!
Zox is an amazing brand and their customer service is the best Iâve seen. Iâve had mistakes in orders but they are quick to send the correct item and request you to spread the love to someone else who could use it, rather than returning them. I filed a wrong order after hours and they even responded within minutes and got a replacement order right away. I have lots of these bracelets and theyâre amazing!
ZOX Just "Gets It"! You know what I mean?
ZOX just understands what it means to live in today's world and helps us to be better people. They lead with kindness and positivity, gathers together a community, helps healing hearts, lifts spirits, celebrates life, creates space for art and dreams, and cares for our Home Earth and Creation. And, oh yes, has great products.
All of this... and takes care of the customer in such an amazing way. Not just the designs and products, but the Customer Service is way, way above and beyond. I'm surprised Artemis astronauts didn't see them on the moon - they're that way beyond! Whenever I had a issue, usually my error, it was taken care and a message waiting in my inbox for me. They are just awesome.
Other businesses should follow ZOX's lead. ZOXers change the world for the better.
Zox are awesome!
Received a Labyrinth Zox band for my birthday and I absolutely love it! I'm addicted to scanning it whenever I need cheering up and the quotes never fail to make me smile. Beautiful gift, I highly recommend it as a present for loved ones, or even yourself ðâ€ïž
Excellent Customer Service
Zox Customer Service excels in providing customer satisfaction. They have always responded to my questions in a timely manner.
The Zox kindness and positivity mean the world to me!!!
Amazing products!!
Amazing products, awesome customer service. I've always been happy to order from them, and their products are top quality and beautiful.
Review on Bracelets
I was having problems trying to find a way to send reviews on items I ordered, Zox ( customer service)got back to me right away, Great service!!!ð¥°
Great customer service
I ordered myself a bracelet in memory of my soul dog that I lost a few months ago and was devastated that it did not arrive. But one quick contact was all it took and I got a sincere message and apology PLUS a replacement bracelet express shipped to me. This was a very human and caring interaction on behalf of the company and I will be purchasing again.
The products are all first class
The products are all first class, the after sales service is first rate and if you have a problem they solve it without a issue and it's sorted without taking weeks like some companies do. I can't fault them for anything.
Great customer service
Great customer service. An actual person emailed me and followed up. It was most appreciated.
I cannot say enough good things aboutâŠ
I cannot say enough good things about Zox products and their customer service. They are always friendly, kind and go above and beyond.
Awesome products
Awesome products. Great quality and excellent customer service!
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