ZOX レビュー 3,429

The products I have ordered are excellent and Customer service was quick to answer my questions. 100% Satisfaction

I botched an order with the wrong watch band and the wrong address. But I wrote to customer service and not only did they get in touch with me within twenty four hours, but they were able to fix both problems. I am so grateful that Zox cares about every customer.

You guys are amazing !!!!! I had an issue with my order that was 100% my fault and you guys went out of your way to fix it and make it right. No question a company that cares about their customers which is nice to see these days. would recommend you to anyone looking for bracelets and will definitely be a return customer thanks for making this experience. Amazing for me and my family.

I have so many Zox bracelets. I love their messages and the quality is top notch.

Very pleased with all the zox wristbands I have collected so far. I am a fan of the mystery wristbands. The recent special edition "Choose Your Character" is very cool. I am loving the interactive bands as they give the extra affirmation on the go from your phone. Can not fault the amazing customer service, and I am happy to report I have been a customer for years.

ZOX is amazing. I’ve been a customer for years. I keep coming back because of their product but recently had to use their customer service. I am super impressed with both the bracelets and the support team. You can tell they really care about their customers. Fast responses, great quality, and an overall excellent experience. I’ll be a customer for life!

I have been a customer since the beginning of Zox. I ordered something new that changed the fit of what I usually buy and I was quite upset. I emailed them about feedback and my hesitation to continue to buy new product vs old. They emailed me back and took my criticism and made me feel like my voice as a customer mattered. Offered to take the product back and offered a discount for a new purchase for me to be happy. I will continue to remain a valued customer because they made me feel valued. Great service. Thank you Stephanie

Shipping was quick and my order was correct. There was a missing piece for a keychain but in less than 24 hours after sending a quick email they responded and sent me a free replacement.

I love the ZOX interactive bracelets. I bought 8 of them for Christmas presents. I have bought 3 more for Birthday gifts. They were an inexpensive way to encourage my loved ones every day.

I lost the my angel bracelet with an angel charm this past week and after looking everywhere I had been, I ordered two with another charm. My husband died a year ago this April and it has been a gentle reminder of him. The kind people showed sympathy and support in an unexpected way that I appreciate.

Always helpful and kind
Makes the world a better place
Makes people smile. Just ❤️❤️❤️

Even though it was outside of their working hours, the team responded to me very quickly, were very friendly and very professional. They answered all my questions and even sent me screenshots of some questions I had asked. I am really looking forward to placing and receiving my order!

Zox always provides fast, friendly, and informative customer service. The staff who respond to emails are always positive and upbeat in their replies.

I emailed about needing a bracelet by a specific date. It said responses were normally within 24 hours. It was more like less than 24 minutes. Stephanie was fantastic about giving me my shippiing options. She even followed back up to let me know their warehouse was closed on Saturday and Sunday (since this was on a Friday). She definitely didn't have to do that, but she did. I ordered the bracelets and let her know once I had done so. She was as excited as I was. I work in customer service, and this is better than any service I've ever received. Thank you.

Absolutely amazing. I bought one for my birthday with my birthday money and unfortunately I lost it so I bought another one just before Christmas. That band then stretched out so massive that I can no longer where it so I reached out to the Zox team and they are sending me another one!

I have several watch bands and bracelets. I love them all. When I received a notice from the carrier that my package had been damaged and was undeliverable, Zox immediately sent out a new one.

ZOX Rocks! Very few I haven’t liked

The bracelets are made from a great material. Super comfy and stylish. Love the positive vibes.

Absolutely LOVE my memorial bands and I just placed another order today for my Bible ones and I also ordered some for my Mom for Mother’s Day!! We will now have 3 bands that match and I can’t wait to see her reaction…..I just might have to give them to her early!!

I placed a small order to check out the product. I was impressed with the product so I placed a much bigger order. I'm gifting our kids and grandkids for Easter.
My large order came and there was a minor issue. I contacted customer service,my issue was resolved quickly and very politely. Not only is the product amazing and affordable, their customer service is outstanding. I highly recommend this product and this company.