ZOX レビュー 3,429

I submitted a contact request through the Zox website due to it being outside their normal business hours. I ordered several bracelets and needed to exchange one of them for a smaller size. Despite being outside their business hours, I received a response from a customer service agent via email within minutes and then received a separate email right afterwards stating the new smaller bracelet was being shipped. I then asked how I could return the other bracelet that was too large and they kindly thanked me for my business and told me to keep the other bracelet or gift it to someone. The agent that responded was not only extremely quick with resolving my inquiry, but she was also very kind and professional! I will definitely be ordering more items from Zox in the future!

Customer Service is wonderful and the bracelet is uplifting during the day…🥰😊

I‘ve ordered several watch bands from them (love the watch bands!) and went to order another when it came out in a print I love but didn’t notice that they had changed the watch band to be universal and you have to buy an adapter now for your type of watch. I thought they had sent me a band for the wrong watch so I emailed them and they responded super fast and explained about the new bands and adaptors and are sending me the adapter I needed for free. Emailed on a Friday and was not expecting a response until Monday but they answered and took care of it on Saturday and sent me the part I should have also ordered for free. I’ve purchased many bracelets and watch bands from them and this is the first time I’ve had to contact customer service and I was very impressed! ZOX is an awesome company!

I am so happy to wear and gift these climate friendly bracelets. The wrist bands are an inspiration, affirmation and witness to the wearer and others of the positive energy of love and goodness we all need. Their excellent customer service shows how much ZOX cares about their customers and believes in their product.

This company is great! I received an incorrect item in my order. Not only did they immediately send a replacement. They let me keep the mistakenly sent one to gift. I’ve been a customer of ZOX for a LONG time. 10/10 recommend.

I love Zox products and their customer service!! Beautiful products, fast shipping and kind courteous customer service. Not to mention their prices and quality!! Highly recommend!!

I had an issue with USPS losing my order. I contacted ZOX and received a response in less than a day. I didn't ask for a refund or a reorder, I really just wanted to let them know that with the current issues with the USPS work slowdown, they might want to reconsider using USPS as a delivery option. Well even without asking ZOX sent me the items that USPS lost and used FedEx to send the order. The person I spoke to at ZOX was friendly, helpful, and very customer-service oriented. I am extremely impressed with the customer service and will be a repeat customer due to the wonderful way I was treated and my issue was resolved. I highly recommend ZOX!

Excellent products and even better customer service. I've ordered a few times and loved everything. The most recent order I did not love. I contacted ZOX and they made things right immediately with no questions asked. AMAZING customer service for an amazing product.

My biggest problem is the amout of time between ordering and arrival at my door. I have not received this item yet.I am enjoying the bracelets I have chosen. I was confused it was my order that was placed on March 25 that I am still waiting for.

I have several bracelets from Zox and I fell in love with the watch band so I ordered it. I didn’t realize that it needed the adapter for my Apple Watch. I contacted the company and they are sending me the adapter right away so I’ll be wearing my new watch band and will get more. I appreciate the help the company does and the great service.

I have a sensitivity to pressure so I need more of a continuous loop style watch band but those tend to stretch out quickly. These fit amazingly, the clasp that allows you to tighten or loosen the band works great but also does not trigger my pressure issues. As well the designs and colors are great and the materials used are great quality. I cannot say how happy I am with this product!

I am a serious repeat customer! And I will continue to be! The product and quality are amazing! Customer service is awesome!

Such Nice products, lovely company. If there is something they fix it right away.

The bracelet is not only perfect for my outdoor lifestyle it's made from recycled products. Great cause, great price, amazing bracelets. Just received my 1st one & immediately gotanother

Ordered several times, never any concerns, bracelets hold their color and stay looking good. Hoodie is also excellent.

High Quality Bracelets, am still wearing some from my first purchase in November 2018 !!
EXCEPTIONAL CUSTOMER SERVICE !!!!

Very pleased with my Zox purchase. My daughter loved her bracelet, and I will be purchasing more! Wonderful customer service, fast delivery

Beautiful bracelets. Every one I have ordered have been worth it. Quality customer care. Would definitely recommend buying from. A++

Great company, mission, and customer service! Very reliable!

I found Zox watchbands a few years back and have never looked back! They are the best bands! The prices are more than fair and they usually have deals and a point system for discounts as well. Customer service is super helpful with any and all questions! 10/10 recommend Zox!