Please stop sending me these, I keep rating your company, it will always be 5 stars, im really done filling this out, if I don't fill it out uou send it again and again, or your computer does, i will... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Please stop sending me these, I keep rating your company, it will always be 5 stars, im really done filling this out, if I don't fill it out uou send it again and again, or your computer does, i will... もっと見る
企業が回答しました
Thank you for your service, my kid loves the diaper cream I make with cocoa for his sensitive skin. Buying a bulk order just makes sence. My ears also get a break from the complaints daddy... もっと見る
企業が回答しました
I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is exc... もっと見る
企業が回答しました
The experience was good, though I wasn't happy with the addition of an insurance charge that I didn't get a choice about having. Or the repeated request for my review. I know it helps your busines... もっと見る
企業が回答しました
Zucchero Canada, a division of Canada Cacao Company, opens doors to a realm of culinary joy. Discover the finest Venezuelan & Peruvian cocoa beans, chocolate molds, and baking supplies. We cater to chocolate lovers, pastry artisans, and home cooks. Our online store offers seamless access to premier pastry tools, fueling your culinary passion and illuminating your creations. Explore curated premium products, including Mol D art, CW, Pavoni Italia, FBM, and Martellato. Elevate your art with Bagatelle French flour and Venezuelan cocoa butter, all conveniently in one place. Proudly Canadian and Women-Owned, Zucchero Canada embodies culinary excellence and innovation. Your journey to culinary mastery begins with us!
Aspen Hills Green SW, T3H 0H6, Calgary, カナダ
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I received the package earlier i like it it's great machine

Zucchero Canada からの回答
Through no fault of your company our cacao beans are stuck in Canada Post. We asked for a quote to ship one more bag (obviously NOT with Canada Post) on Monday. So far we have heart nothing.

Zucchero Canada からの回答
There was a miscommunication about the duties on my items ordered but this was quickly rectified and I received a refund. Shilling was quick and customer service was prompt.

Zucchero Canada からの回答
Love the flour. Arrived in a short period of time.

Zucchero Canada からの回答
I never received my package the first time I ordered, but I understand that was Fedex's problem. My order was sent again BUT it wasn't complete, one of the items was missing. I reached out to them about the missing item and I was told they will look into it and I never heard back so I re ordered the missing item so I paid for it twice. And after waiting more than a month for a package that never arrived, they did re send my order with a different carrier, it was flour, flour that I waited for for more than a month turned out to be so bad! It smelled of chemicals when mixed into a dough and the color of the dough changed, yellow paint-like spots appear, which eventually dissolved but who knows what kind of chemicals were added to the flour to have that reaction. I am still waiting for the missing item, which I paid for twice because it was missing from my order and they never said they will replace it, so hopefully I receive it. I don't think I will be ordering from them again.

Zucchero Canada からの回答
le sac de farine T-65 qu'on a reçu était à 1 mois et demi d'être périmé et en plus le sac était ouvert, il n'était pas hermétiquement fermé.
La compagnie nous a offert un rabais de 20% alors merci pour l'effort, mais quand on commande on devrait nous aviser de la date d'expiration du produit.

Zucchero Canada からの回答
I had to drive through Calgary on my way to meet a deadline in Saskatoon. Kati met me early in the morning so that I could pick up my order and be on my way.

Zucchero Canada からの回答

Zucchero Canada からの回答
Delighted to find T 65 flour available at a reasonable price in Canada. It has been one of my goals to try making baguette with the proper French flour to compare it to the limited choices (Rogers and Robin Hood) here in Canada.
Only problem was the website showed two 10 kg bags and one 5 kg and what showed up was a 25 kg bag - a little harder to handle. Many people would find a bag that heavy too much to handle.
Working with the flour has been interesting. I am getting a dough that looks more like the ones I see on videos - smoother and more elastic. Still learning how to use it and trying different techniques.

Zucchero Canada からの回答
What a lovely company to deal with. The customer service was fantastic. Prompt filling the order and also an accurate description of product. Delicious chocolate, and cocoa! Thank you!

Zucchero Canada からの回答

Zucchero Canada からの回答
Highest quality and very reasonable pricing given the cacao market has hyper inflated. Friendly and professional service

Zucchero Canada からの回答
So happy to find the product that I needed and had excellent service

Zucchero Canada からの回答
Fast friendly service! This is the third time I have ordered from this company in 4 months. Great communication and quick shipping!!!!

Zucchero Canada からの回答
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