I bought 3 Michael Kors watches for my 3 daughters Christmas present. I had to get the strap altered so took it to my local Michael Kors shop. The have took links out of hundreds of watches. 2 out of the 3 watches I purchased had links taken out. The pin has dropped out so I went back they put it back in again and said if it comes out for the third time there is a fault with the strap. I can’t get in touch with JB watches. No reply to my email and nobody answering the phone. Had they ceased trading?