Cat Tree UK | FR | DK | IT | NL のレビュー


5つ星のうち2の評価

I was initially pleased with the…

I was initially pleased with the service and communication.

However, communication went to complete radio silence when I asked procedure to return the item. My cats wouldn’t go near it! I'm left with an expensive box of uselessness.

2023年3月30日
自発的なレビュー

Cat Tree UK | FR | DK | IT | NL からの回答

Hi Becky. We are sorry we missed your message regarding the return. We have since checked and did not see anything from you. It is unfortunate that since we sent an email checking everything is ok as part of our aftersales service and agreeing to return the item that you feel the need to leave this review. In any case, we are preparing the return and awaiting your information for facilitate this. Kind regards. James