Incompetent staff
Can't wait to get away.complaining about my bill being to low.Must have spoken to at least 7 people at bt and some said it was correct most said they see it wrong and they would correct it. Well never happened and was told I would get a call back and never happened. Are these people taking bt for a ride taking wages under false pretences
2023年4月7日
自発的なレビュー
BT からの回答
Hi Bert and thanks for your comment.
I'm sorry you're having problems with your bill. Our social media team can pick this up and resolve it for you. Please reach out on Twitter @bt_uk or facebook BT and mention you've been sent over from Trust Pilot.
Cheers
David