I too have a valid licence (which I renewed yearly), but as of the last two months, the product Replay Media Catcher 2025 can no longer access the licencing server. My licence is still active, and I've been communicating with their tech support - but, there is no sign of them addressing an issue which is clearly at their end (as I tried an install on another PC, and instantly got the unable to contact licencing server error), so in my mind the problem is with their server. I'm now stuck with software that doesn't work and is locked in trial mode. With zero signs of help from Applian!