Rathwood のレビュー


5つ星のうち1の評価

Don't even bother

Don't even bother. Nightmare. Website wouldn't take payment, so I had to ring, person I spoke with to place the order put my eircode in wrong, had to email to get ot fixed. Took the day off work today so I would be here for delivery, just rang and was told it hssn't even left their warehouse yet and would be 5 to 10 days!! I'm down 193 euro, nothing received, down a days holidays also and still have no delivery date. Avoid Avoid Avoid

2026年1月20日
自発的なレビュー

Rathwood からの回答

Hi Emma,

We would like to apologise about the delays with your order and the frustration this has caused. This is absolutely not the standard of service we aim to provide. We have had supply chain issues this year.

We can confirm that your refund request has been passed to our finance team for processing, and it will be completed as soon as possible. We fully appreciate your frustration and apologise for the inconvenience caused, and we thank you for your patience while this is being finalised.

Kind regards,
The Rathwood Team.