Winter 2022/23 CES sent fraudulent South Wales company to replace my cylinder gas heating system with an air sourced heat pump system.
The company they sent did no survey so no advice on where to locate the cylinder hence noisy internal pump and clicking in my bedroom and big control unit intruding into my bedroom.
Sent the wrong sized cylinder so no heating or hot water tge whole winter.
No paperwork at all provided.
Several call backs to installer who was belligerent and rude.