I have long bought Cushelle original as it doesn't block my WC but the quality has got worse and worse. The sheet ends frequently don't match up - at least 1-2 rolls per pack - meaning one has, in effect, single sheets of WC paper. Terrible. Is this really a premium product, it is expensive enough? Reporting this twice now to the manufacturer and asking them to please fix their equipment. Their quick reply requests scanning barcode, photoing the WC sheets and typing the barcode no. Then I get the unhelpful reply that I can get a refund from the retailer (eh!) and they want an unused roll posted to them - they send a plastic sack to put it in and I am supposed to inconvenience myself and trudge 30 mins to the post office and queue. They make an obstacle race for customers. There is no admission of any fault on their part. Why can't they believe customers and reply more helpfully what they are doing to fix their equipment? I am not the only one complaining.