Poor service.

Email correspondence very slow (waiting up to a week for something back), and then not receiving particularly helpful or informative responses when they finally arrived.

On complaining about the service and asking for a return, I was informed that I needed to pay £24 to get my watch back.

Poor service and then holding watches to ransom left me pretty disappointed all round. Not a great look for Tag Heuer in having LWR as an approved repairer.

I won't be using them again.