Michael Boaler

Poor service.

Email correspondence very slow (waiting up to a week for something back), and then not receiving particularly helpful or informative responses when they finally arrived.

On complaining about the service and asking for a return, I was informed that I needed to pay £24 to get my watch back.

Poor service and then holding watches to ransom left me pretty disappointed all round. Not a great look for Tag Heuer in having LWR as an approved repairer.

I won't be using them again.

Glad they left it, but deliverer put the package in outdoor waste bin. It was filthy :-(

Terrible service. We paid £50 for express delivery and despite the driver being told on the phone that someone was coming, left after 2 mins.

JT spas customer services wanted to charge us £80 for redelivery and were stubborn and rude about it.

We’re also still waiting for a refund after 2 weeks.

Avoid at all costs! Boo!