We visited our local branch in Gainsborough because we wanted to switch to a TSB Save & Spend account. We also wanted to open a Savings Pot, and a Save Well account. With Claire's help we were able to do all this without too stress! She was amazing! Claire was professional, knowledgeable, friendly, and most helpful. She also had lots of patience. We never once felt rushed. Every detail was explained thoroughly. Overall our visit was a very positive experience, thanks to Claire.