Visit the pharmacy regularly and am usually greeted with curt, abrupt staff who don't ever smile. Numerous mistakes are made with no apology, quite the reverse, loudly, the customer is made to feel guilty. If I could go to another pharmacy I absolutely would, sadly I don't have that luxury of choice. There are some very good staff working there, who are welcoming and extremely helpful, sadly, this is always overshadowed by the few who have no concept of customer service.