Mercedes Macclesfield - Total shambles!! No positive words can describe our experience and the car only went in for a service and 2 new tyres. How hard is that? Mercedes Macclesfield have proved it to be very hard. Despite numerous things to highlight, poor service, poor courtesy car, poor customer service and to top it off the car has come back with an engine vibration it didn’t go in with. Called 3 times, never spoke to the service department because there is no one available, but always promised a call back. We are still waiting!! Funny, when 4 weeks ago when we bought a new car from them they couldn’t do enough!! Poor poor poor poor. Do not go there.