AVOID AT ALL COSTS !!!!
ordered a cake for my daughters birthday. Spoke to sales and told them exactly what I wanted. The figure on top of the cake came with different coloured hair. No topper. “Happy birthday was wrote on the board and not on the cake. No birthday bottles. . So I asked for a refund as this wasn’t what I paid for. They offered me a goodwill of 15% I refused they then offered me 50% refund of which I have been chasing now for over 4 weeks . No replies to emails and when I phone they cancel the call. So to sum up. DONT WASTE YOUR MONEY. I am now seeking legal advice to claim all my money back and have sent all documentation to trading standards. Disgraceful company. I won’t let this drop. Legal fees I will be chasing back and looking forward to seeing them in the small claims court. Let’s see how they like it and this will defo cost them without a doubt.