Booked appointment on line at time and date to suit me. At appointment I was greeted by the staff warmly and asked to sit and less than 5 mins I was having my eye test. Extremely comprehensive and thorough, I rate the exam as one of the best, as it included options I usually had to pay for at other opticians. Prescription given in a nice envelope. Great selection of glasses to choose from and a good price range too. Received text to collect , fitted and left the whole experience from start to finish a very happy customer. Bought two pairs of glasses, great value