Crazy Bear, Beaconsfield
Booked on their website and received an email with reservation confirmation. On arrival there was no one at reception. After waiting 5 minutes, had to interrupt the barman who was busy chatting with a colleague, to get someone to come and greet us. They had no record of the booking. (24 hours later I received an email from them saying they were sorry I had had to cancel... If only I had!)
They found a spare table in the English Restaurant and we were left to consult the menu. For ages.
Finally someone came and asked if we would like some water, and when that came we placed our order: a couple of cocktails, starter, main course, and wine to go with main course. Waited for another age, and the starters arrived, followed shortly afterwards by the cocktails!
After that the main courses were brought and, despite our asking, no wine. After another long wait, trying to attract any of the staff, got our wine. The red wine was the last bit of a bottle, eventually "topped up" from another...
The food was reasonably good. The service - such as it was - was abysmal. I resent having a 13.5% "service charge" added to what was an overpriced meal.
As we left, there were three members of what were theoretically the "waiting staff" busy chatting to each other in the lobby. Not one of them could be bothered to wish us good night or thank us for visiting.
I would not recommend this place to anyone.