Barbara Hall

Having used the service last year for my car insurance and despite a couple of problems during the year with free drinks, I was happy to use them again this year. At least that's what I thought was happening. I completed the purchase of my insurance and then waited to be told I would be receiving my monthly award of free drinks. Nothing. I was left wondering if I'd somehow made a mistake during the process , quite likely as I'm not as young as I once was and tend to get things wrong! It's because of this I have given four stars and not five - and will double check everything next year.

Easy to access, easy to understand, easy to complete

Really should be 3.5 stars. Found the site a little bit complicated to start with and had to re-input my details. Then, because my confidence had been knocked, I had to double check everything. However, once I mastered it, the process was pretty easy - until I came to payment. It just would not budge from 'card' to 'paypal'. Almost gave up but then it shifted. Will hopefully find it easier next time!

Although I have not yet tasted the coffee, I certainly smelt its delicious aroma as soon as I started to open the parcel!

Service from beginning to end was first class - easy, fast, well presented and with a lovely touch of a little message inside the box.

I'm sure I'll bne back once this supply has run out!

Easy enough, until it came to deciding what the delivery address should be - because I intended collecting my order from the depot and had said so. Maybe I made the wrong decision by putting my home address. Consequently I arrived at the depot to find my order hadn't been filled and then had to wait ages for it. As I'd been travelling I hadn't seen the email querying whether or not I was actually going to collect it. Won't stop me using Partyrama again, I'll learn from the mistake!

In less than five minutes I'd phoned, connected, discussed and accepted a better than online deal, Result!

I cannot fault the service I received in that the instructions were so easy to follow, delivery was very fast, packaging was exactly right. However, while the quality of my calendars was fine and the actual month by month pages were just as I'd hoped they'd be, I'm afraid the look of the cover was disappointing and let Printerpix down. I'd personalised the wording for the cover but somehow the way in which the four words I'd chosen were arranged on the page meant the last word was chopped in half!! Sadly this spoilt the look of the cover page and, as that was the first thing I saw, left me feeling somewhat unhappy with the product. That doesn't mean I won't use them again, I would, but my recommendations would have a caution attached.