Julie

Encountered a couple of hiccups with the delivery of my seed mix, but absolutely superb customer service and all rectified very quickly and easily. Fantastic product, really impressed by how good the bird food is and love how the product is specially mixed for the right season when ordering and is exactly what the birds need for that time of year. My garden birds will be extremely happing with the nesting season mix. Highly recommend this product and the company 👍🏻

Order came extremely quickly, good price for the product, easy to use website, items packaged well. First time using the company but no complaints here will happily use them again.

I like that you can get benefits from walking your dog, I’ve already redeemed at £10 Nando’s voucher after just 2 weeks of having the app. The only negative is that sometimes the app does not work if the area you’re walking does not have good connectivity and a few times it allowed me to set your walk off but when you click finish it will not register the walk or it simply will not load the app at all, not sure how this issue can be fixed

Not sure about the 1star reviews on here, but I have to say I bought a hiking boot from On, Cloudrock 2 and they’re the most comfortable boots I’ve ever worn, I had a problem 4 months down the line with water coming through the upper and contacted customer services, very prompt response and after filling in a form and sending some photos within days they sent a digital gift card for £210, the boots I purchased cost me £100 in half price sale so I’d say this was outstanding customer service, allowing me to purchase new boots with money to spare. No need to send faulty boots back so now I have a pair that’s still good to wear in fair weather. Cannot fault this company.

Have ordered several times from this company for various products for my curly haired daughter, fantastic company with outstanding customer service and I’d urge anyone to get in touch with them on any issue (I noticed a few negative reviews which perhaps may not have been necessary if only they’d just reached out to customer services. A satin lined bobble hat I purchased came away where the bobble was attached within a few weeks and customer services couldn’t have been more helpful and apologetic and a new hat was sent out very swiftly) My daughter absolutely loves all the items I’ve purchased for her, I have no hesitation to reorder from this company. They seem to genuinely care, keep up the good work Only Curls

Despite the negative reviews on here I have to say I had no issues with this company, I ordered and received the product without any problems. The only reason for not giving 5 stars was the packaging the product arrived in could have been better and so could the instructions, but the product works well and the quality is fine

App much easier to use now for customising, used to find it a bit tricky but it’s much better now. Always offering good discounts. Generally swift delivery

Ordered filters for mothers vacuum, easy to find the ones I needed, good service and prompt delivery

Reviews on Facebook were good and website was good, all looked great, the products seemed good on the website. However it had been 3 weeks since ordering and no sign, emailed customer service and got a reply saying it should arrive in a few days, no tracking provided but it finally arrived almost 4 weeks after purchase. It’s a pile of nylon fake crappery from china, not in any way legit product at all, extremely poor quality. It’s not like it was super cheap either to raise red flags,, I paid £45 for a hoodie! They clearly remove any bad reviews from Facebook and Ishould have checked trust pilot first, lesson learned.

Easy to use website, fast and efficient service and delivery with reasonable prices

Having a lot of fun playing the music games and loving a bit of karaoke

Lovely bouquets at brilliant prices, I often opt for the larger bouquet as the regular ones are on the small side but it’s as expected for the price. There is only one option for postage which is on the pricier side so remember to allow for approx £6 of the cost of the bouquet, but still a lot cheaper than most places

This would have been 5 star review if not for the missing item in my online order and very poor help from phoning customer service, I was told that the missing item was now not in stock and that items usually were back in stock within 7 days and to try phoning back then to see if a replacement was available, I was concerned as the item was for Christmas and that would be leaving it very close and asked if they could check my local stores to see if I could pick the missing item up there, but was told no that wasn’t possible and they’d also be out of stock too. I asked if she could guarantee that if Iphoned back in 7 days the item would definitely be available which she said she couldn’t guarantee. I then phoned my local store and things couldn’t have been more different, they did have it in stock and there was no problem collecting, the staff (blue mall Metrocentre Gateshead) were fantastic, I took everything else I ordered in the box with me, you get one box free online, and asked if the could put the missing bracelet the the box with one charm and make it look nice for me, they not only did that but the also gave me another box for the other charm which was for someone else. So 5 star service I store, only 4 star for online and their customer service!

Ordered for click and collect, easy to use website, prices competitive but collecting was a bit of a joke, it was obviously busy before Christmas and i assumed you would just go to designated area for collecting parcels but when I asked I was told you had to queue at the till which had a huge queue, when I finally reached the cashier I was asked for details from collection email then given a slip of paper and told to go to footwear to collect it where they had a designated places for shoes and parcels coming from the stockroom and then had to wait again for the order. Seems more reasonable to go to that area straight away to give details there to get parcel rather than have to wait at the till especially when so busy

Good choice of bedding at high quality and reasonable enough prices, good delivery too

Always liked Millie’s cookies but the prices have gone up a lot and they’ve now changed the supplier for the icing and it is not nice, much poorer quality

Always had a fantastic experience with this company,very easy to use website, good prices, quality food choices, prompt delivery. Had an issue once a while back with the box not being sturdy enough to support the weight of a 12.5kg kibble bag plus smaller bags and treats, and it arrived with the courier all bursting out, the courier checked the cans and all items on the inventory were accounted for though. I reported the issue, great customer service and boxes seem sturdier now and had no issues since. Highly recommend this company.

Fantastic pure meat products, it’s good to know what you’re buying and that there’s no added junk in them. Dog loves them and for what they are they’re good value, prompt delivery and packaged well.

Superb quality products, easy to use website, quick delivery with items well packaged

Easy to order from the website, good quality bag, decent price and quick easy delivery