GarG

I had to make a call to youFibre customer services today 12/03/26 .
I spoke with a lovely very polite and pleasant lady called INSHAFF .
Firstly I had to explain before I explained my problem , that due to my illness & disability i may need a little extra time or guidance .
I explained to Inshaff that since I took out a new offer and moving from you150 to you1000mbts that I hadn't been achieving a speed close to the new upgrade .
Firstly I had to download OOKLA SPEEDTEST App and then run a few speed tests to confirm what i had told Inshaff which confirmed my the speed i had said i was getting .
Which was about 350mbps upload and roughly the same for download .
Inshaff then explained that to move forward these speeds had to screen grabbed and returned via an email that she was sending me .
The problem was partly due to an outage in my area , and my router had problems which needed updating when the engineer comes out to fix the problem .
INSHAFF had to explain things to myself a few times but was very patient polite and understanding .
My phone call to youFibre today was a very pleasant and helpfull experience and all thanks to INSHAFF in customer services .
YouFibre has some great customer advisers , but INSHAFF has to be ONE OF THE BEST .
And a huge thankyou to you INSHAFF for you your patience and understanding.
A really nice person you are .

Before i start i would just like to point out that i have conitive difficulties. Social Anxiety & Depression including Multiple Sclerosis . I have been using Allied Pharmacy in Kenfig Hill near Bridgend CF33 6BY .
This Pharmacy is so caring and understanding with all persons using it , but in my case due being so withdrawn etc .
At times can be extremely difficult when having to seek help or guidance or speak to a Pharmacist even .
The Alliance Pharmacy mentioned has exceptional staff there and I have spoke to most of them .
But more so in my case it has been a young lady on the front desk called Bethan , and a Pharmacist called Elinor .
Both are absolutely helpful and help in the best way possible! .
Many times Bethan has taken her time to deal with a request for me or pass me on to Elinor the Pharmacist who may then speak to me in a private room .
At times my social anxiety is quite high , but in the professional and capable hands of Elinor the Pharmacist she helps reassure and guide me in the right direction of treatment.
Or on the odd occasion tell me I have to speak to my GP again .

On occasions I know I must take up such valuable time , but I'm reassured and kept calm .

An OUTSTANDING PHARMACY with staff that really do care and help .
Thnkyou ALLIED PHARMACY .

I spoke to an agent at youFibre called Lerato C .
What an amazing person .
Firstly I had to explain that I had disability problems and so this may slow down him trying to help me with my problem .
He very politely told me that he would give me all the time and help he possibly could .
He explained step by step what he needed to do his end and would be staying with me all the way to update me with what he was doing .
The problem was due to changing from you150mbts to the Black Friday deal that I chose which was you1000mbts.
I was only having just under half this speed due to whatever the problem was .
The conclusion was if the speeds did not increas towards the you1000bts then an engineer would have to be sent out to me .
Myself and my family are with you fibre , and this is the first call I've needed to make .
The customer service I had was just second to none .
And the deals youFibre offer are just unbelievable.
I would highly recommend
you fibre 💯% .
Thanks Lerato C and youfibre once again .
HAPPY youFibre CUSTOMER!

My EVRI Courier is just one of the best .
Patrick is always polite and very helpfull .
My parcels are recieved in good condition and he also takes care on my property .

The customer service with Octopus Energy is just spot on .

Whenever I have had to contact them the customer service person has dealt with my question with total politeness , haven't rushed me , and haven't tried to push any hard push sales tactics.

My last email was dealt with by
Gaby , i explained that due to my disability ( MS ) at times I struggled with using email , or understanding what's been said .
She told me to take my time as there was no rush , and if I still didn't understand or wasn't sure about something then she would go over what she had told me again .

Gaby was a really good help to me and took any pressure away for me .

Gaby is a real asset to Octopus energy and it was a real pleasure chatting with her via email

It can be a real challenge sometimes due to my cognitive difficulties , and having someone who reassures and takes good care of a customer only goes to show the professional and courteous side of that individual .

I would like to thank Gaby for her patience and time when dealing with me .

And thank Octopus Energy for employing such lovely people .

Thankyou
Gaby / Octopus

From start to Finnish PROJECT SOLAR & the teams used to install , were 100% spot on .

Thier customer service is just second to none.
Gave me the information I needed , explained all I needed to know without trying to push a sale on to me .
And went over any information I wasn't sure about , without any problems.

A week later I rang to ask if I could have home visit to discuss a potential sale .
The following week a gentleman named Adam Knight turned up to speak with me , throughout our conversation there was no pushing or hard sell tactics used , just gave me what I needed to know and repeated anything I wasn't sure about , a true professional he was .

Almost at the end of his visit I decided to go ahead with the purchase of
10 Solar Panels and Battery Storage system .

The following week the scaffolding company arrived as agreed and the scaffolding erected by a really good team , who were very polite , also very helpful and there was no mess at the end .
They informed me the job was then complete , we shook hands and they were on their way .

As agreed on the 15/07/24 the Electrician installation team arrived on time at the agreed time of 8.30am and started work immediately.
No problem throughout the day , all went well , again there was no mess as they had cleaned up as they went along .
After the install was completed, they sat down with me to tell me what I then needed to do , and that was to download an app so I could see how my system was working .
As I had decided I wanted to export the energy I wanted to sell to the grid , I was then explained to what I needed to do with a certificate/information that would be sent to me .
I am with Octopus Energy , and once I had given them the required code of my system it took just a few days to be selling energy back to the grid .

To Finnish I feel I made a good and right choice in deciding to use
PROJECT SOLAR and Thier team of professionals and therefore would highly recommend them for their help and Professional guidance in making a good solid investment.

Thankyou PROJECT SOLAR ,
Adam Knight from Project Solar , and the teams who installed my system , I am 100%
Happy with everyone and the system installed 🤝🤝
Gareth Griffiths

Excellent company to do business with .
Good help with my order that I got wrong , and gave me a refund no problem atal.
I would highly recommend
them , great price and fast delivery .

Great products and good value for money .
I have used them for many years now and I am well satisfied with them .

EASY To enter a prize draw for the DREAM Of a Lifetime.
There are so many fantastic genuine prizes to be won .
HAS TO BE ONE OF THE BEST OUT THERE . NO SCAMS ,. and all Monies raised go to household named Charities .
Everyones A WINNER 🤗🌞🤗 ♥️ 🤗🌞🤗

Very polite , helpfull with no pressure .

Very friendly , and explained everything to me .
Any questions I had were answered with no rush.
Avery pleasant call .

I have purchased many items from Direct Vaccums and please to say have had good all round Service and help when required.
One of my favourite sellers on eBay , and will continue using them .
REALLY HAPPY CUSTOMER 😃

A really professional company ,. never had any problems .
The Courier is very polite and helpful .
I would highly recommend this Company 😁

HERMES UK.
A brilliant service is provided , and i have never had any problems whatsoever.
We're in difficult times at present, and yet Hermes are still providing an excellent service.
Remarkable when you think that they have to do this.? , with Social Distancing in mind . 👏👏

I have purchased from Direct Vaccums both for my myself and family. Fantastic prices!, and i have never had any problems with my purchases.
I would definitely recommend
Direct Vaccums.
Extremely Happy Customer.

Riverside Funeral Services
Ogmore Vale.
Both Michelle and Jonathan are the most genuinely wonderful people you could ever wish to meet! ., and knowing this Reassured my family through our time of need.

My daughter first spoke to Michelle about arranging the Funeral of my late Dad , Michelle guided her with total Sympathy and understanding.
Im struggling for the words i need at this present time! .
But can just say Michelle & Jonathan / Riverside Funeral services you gave us the funeral we discussed and my Dad Gramps / Grampsy would have very been proud of.. Thankyou!

As you may have seen from my other reviews of the VYTRONIX OSCILLATING TOWER FAN Model:TF48B ,. due the hot weather and being happy with product mentioned! , I have today received a further 3 of these fans .
Happy Customer using a great Value for Money item.
Don't be put off by the cheap price ..... they do the job well. 😀

Just Purchased my second VYTRONIX OSCILLATING TOWER FAN TF48B off eBay! for the great price of £19.99 .
I was so pleased with my first one , that I purchased the second one today 16/07/19.
As of yet there have been no problems. ,. and more importantly in this great Weather we are having at the moment., I am sleeping much much better due to having purchased this good value for money fan .

I have other tower fan's which I purchased for a lot more money! , but saw this one advertised on eBay .
VYTRONIX OSCILLATING TOWER FAN Model number TF48B.
I purchased it for £19.99 on eBay , it's as quiet as the others I have paid almost £100 for! , and it does an absolute brilliant job .
I'm well pleased , and may also purchase a few more products from them.
A Cool and very HAPPY CUSTOMER!.

An EXELLENT COMPANY to deal with. , great drivers driving Clean White Vans with the Distinctive Green livery on the side .
Not sure about something.? , Need help maybe!! Then this is the Courier to choose.
I have been using them for almost 3 years now!
and would HIGHLY RECOMMEND them .