MANAGER PAUL GRAHAM
Went to the store in Hamilton near Glasgow, the reason for this was my son opened his lap top an the laptop made a loud crack , I looked at my son and said that didn't sound good , the same thing happened when the currys shop assistant opened the laptop, the manager Paul Graham came over to investigate told us , no it was dropped , I replied no it wasn't, again he insisted it was dropped, I said, no it wasn't, this ended up resulting in to an argument, the manager who isn't a computer technician and trying to use his not so expert opinion, basically called us liars ,in front of my 17 year old son who has mild LD, who was becomming upset and scared , He then said, do you want me to book this in , AYE OR NAW , I could not believe the attitude and arrogance of the manager in front of other customers, staff and children , shocking behaviour , the laptop is still under warranty, the manager then told my husband to get out of his shop , I thought the store belonged to currys. we went to another Currys and the manager couldn't be more helpful and told us it look like the hinge had pushed through and cracked the screen , eventually got it sorted and booked in for repair , but be aware when you get and renew your warranty the manager at Hamiton Currys will insist that your item was dropped even though he never witnessed what happened to it.