Lell C

Excellent customer service. There was a delay with one of my appliances. Appliances Direct informed me of this and offered me a refund if I couldn’t wait. Very prompt and polite communication to keep me updated.
Texts to update delivery dates and arrival time. Will definitely use this company again.

Have a problem with transferring over to shell from my last energy company.
Spoke with Chrystal with Shell today. She was polite informed and listened. She couldn’t solve my problem today but was extremely helpful and explained how and why things are as they are. Feel much better having spoken to her and she has assured me the issue will be resolved in the near future once a few things are confirmed.
Good customer service for a change.

Fast efficient polite and friendly service and staff. Competitive pricing too. Delivered new freezer and took away old one as requested. Happy customer

I’m a returning customer. Received a great swift service before and the same again this time.

Good website with competitive prices and lots of choice. Ordering is very straight forward. Texts and emails to confirm order and keep you up to date on delivery status.
Delivered on the right date in the correct time window by very friendly helpful guys.
Took away my old washing machine as requested. Very satisfied customer, again.

My parcel was left on the doorstep. Not happy.

Regular customer for perfume. Competitive pricing great products and efficient delivery what more do you want?

Easy ordering. Arrived quickly. Good comfortable trousers for my dad. Generous sizing. Leg length quite long so need shortening. Dad is very pleased with them especially with 2 for 1 offer

Very pleased with all aspects of using this service. A great watch at a competitive price. Very good sales service. Very helpful and knowledgable advice if needed at the end of the phone. Extremely pleased with my purchase.

Again a fast efficient delivery of a competitively priced product. Very pleased.

Easy and free way to return parcels. I just handed over the return parcel signed my name on the little machine and was given a receipt. No hassle. Very polite and helpful shop assistant. Job done.

Very easy website to use with lots of choice. Blind arrived promptly with all fittings and instructions. Very good quality. Looks great. Third time I’ve ordered blinds and will certainly use them again. Very satisfied customer.

Ordered 2 bedside units which were delivered as agreed. However not exactly what I wanted so rang to arrange a return and new order. Took ages to get through then nobody returned my call for 4 days. The after sales service was appalling and nobody seemed to know what was going on and didn’t really care either. Eventually I received my new units and I am very pleased with them. Just could have done without all the hassle

Friendly professional vets who are thorough in their examinations and happy to give you time to ask questions and answer your concerns. Very good interacting with my dog and offering the best care and service. It's always a pleasure to visit. Reception staff happy and efficient.

Good value, quality products and prompt delivery. Another satisfied customer, again

Repeat purchases never disappointed. Great efficient service I don't bother to look elsewhere

Really pleased with this company. Great range of products, competitively priced and fast delivery. No hassle at all. I'm a very happy customer.