briangermany

Good Morning
I have checked your account and I can see that this was a cancellation through a customer request as this was requested outside of office hours.
This was confirmed by the supplier and the refund was issued.
Boiler Juice
Customer Services




Good Afternoon,


We’re disappointed to hear you were left unhappy, and we appreciate you taking the time to let us know.

Thank you for raising your concerns, a member of our staff has reached out to you regarding the review.

If you would like to discuss further, please at your earliest convenience, please contact our Customer Service Team directly by calling 01480 775454


Yours sincerely, The Customer Service Team

Good Morning,


We’re disappointed to hear you were left unhappy, and we appreciate you taking the time to let us know.

A member of our staff will contact you shortly to discuss the matter at hand.

We appreciate you sharing your thoughts — your feedback plays an important role in helping us grow and better support our customers.


Yours sincerely, The Customer Service Team

We're glad you were happy with our prices. Thank you for your feedback!

Dear briangermany,

Thank you for taking the time to share your positive experience with B-Parts. We are thrilled to hear that you found our prices and service to be very good.

Prompt delivery is something we prioritize, and we are glad it met your expectations. Your recommendation means a lot to us, and it encourages our team to continue providing quality service to all our customers.

We appreciate your feedback and look forward to serving you again in the future.

Best regards,
B-Parts

Hi Brian
Glad you loved the price - we do love to offer the best prices around!
Take care
Maria