MB

Marilyn Beveridge

英国

レビュー

PAVERS のレビュー


5つ星のうち1の評価

Order not received

I ordered a pair of boots on the 17th October 2024. I received an email on 17th October advising high demand. I received a further email on the same day saying they selected a pair from another store. I received an email on the 24th advising my order was on its way and I would received an email when to collect. This is the 29th and I am still awaiting an email to collect the boots.

2024年10月24日

PAVERS からの回答

Good afternoon,

Thank you for your review.

We understand your frustration with the delay in receiving your boots. We apologise for the inconvenience this has caused. We are committed to providing a smooth and enjoyable shopping experience for all our customers.

I am happy to confirm your order arrived into store yesterday afternoon and is now ready to be collected whenever is suitable for you.

Please accept my apologies again, and I hope you are happy with your boots!

Warm thanks,
Kerri

Waistwhisper のレビュー


5つ星のうち1の評価

Placed an order then changed my mind

Placed an order then changed my mind, I immediately sent an email exercising my right to cancel with no response. Sent another two emails throughout the day still no response and this morning woke up to an email advising that the order is in the post.

2024年7月1日
自発的なレビュー

Toolstation のレビュー


5つ星のうち5の評価

Highly recommend

The customer service was excellent, very helpful and went above and beyond to find what we were looking for. Can’t fault the service would highly recommend.

2023年4月18日

Toolstation からの回答

Hi, thank you for the 5 star review. I am pleased to hear you had a great experience with Toolstation. We always love to hear from a satisfied customer. Kind regards Brian.

Glasses Direct のレビュー

Direct Car Excess Insurance のレビュー

AssuredScreening.com のレビュー

SpeckyFourEyes®.com のレビュー

Centauro Rent a Car のレビュー


5つ星のうち1の評価

Centauro car hire

We Booked a car just before the first lockdown, as there was a money back cancellation policy we cancelled the car hired expecting a refund. Despite numerous attempts to phone and email there was no response. A year later we received and email with a coupon for money off our next booking, in very small print to click for a refund which we did. We have emailed and tried to phone but still no refund. Would not advise anyone to use Centauro as their customer service is non existent and appalling.

Thank you Centauro for your response, however the link you have provided is the link I have been using with no reply from you whatsoever. Absolutely useless.

2021年9月2日
自発的なレビュー

Centauro Rent a Car からの回答

Hi Marilyn. We are sorry for the inconvenience caused. To be able to investigate what happened, please contact our Customer Service department via the following link http://bit.ly/W2Case_en indicating your booking reference and we will reply as soon as possible. Kind regards

Flavourly のレビュー


5つ星のうち5の評価

Really pleased with my purchase

Really pleased with my purchase, delivered promptly and well packaged. Would definitely use again.

2021年8月20日

Flavourly からの回答

So happy to hear you would order from Flavourly again, Thank you so much Marilyn.

Affordable Mobiles のレビュー

One Call Insurance のレビュー


5つ星のうち5の評価

Car insurance renewal

Spoke on chat line to DO3 who was very helpful, answered my queries about my renewal and managed to reduce my premium for me. The chat line is great, no waiting on the end of a phone, took a bit longer than speaking to someone personally but not as frustrating as holding on the phone to connect.

2021年2月20日
自発的なレビュー

Marks Electrical のレビュー


5つ星のうち1の評価

Incomplete order

Ordered cooker hood and filter, cooker hood arrived but no filter. After emailing customer service they replied that they were looking into it but so far no response and no filter. Very disappointed in customer service as well as paying for an item which wasn’t received. Wouldn’t order from them again.

2021年2月12日
自発的なレビュー

Marks Electrical からの回答

Good afternoon Marilyn,

Thank you for your review, I am sorry for the delay this case has taken to resolve.

I can see that the filter should have been delivered via DPD , However I have picked this case up and I am dealing with you directly.

Kind Regards
Charlotte
Customer Services Manager

ao.com のレビュー

Laura James のレビュー


5つ星のうち5の評価

Chest of drawers

Bought this chest of drawers for my spare room. I received regular emails advising the stages for delivery and delivery was as scheduled. Really pleased with my purchase as I wasn’t looking for anything too expensive and this was very good value for the cost. Would buy again from Laura James Furniture.

2020年7月22日
自発的なレビュー

Laura James からの回答

Good afternoon Marilyn,

Thank you for your feedback! We value your opinion and your satisfaction is our priority.

Our team will be delighted to hear that you had a good shopping experience with us. We hope you will enjoy your purchase and we look forward to seeing you again!

Kind regards,
Laura James Customer Services Team

Comet Lighting Limited のレビュー

Evri のレビュー

The Range のレビュー

JTF のレビュー

The Towel Shop のレビュー


5つ星のうち5の評価

There was a delay in sending my towels…

There was a delay in sending my towels but I was emailed on a regular basis to keep informed of progress, towels arrived yesterday and very happy with the quality.

2018年6月7日
自発的なレビュー

The Towel Shop からの回答

Hi Marilyn,

Thank you for taking the time to review us!

It's fantastic to hear you are happy with the quality of our product.

Have a great weekend,
Dan

Wooden Blinds Direct のレビュー


5つ星のうち5の評価

Fabulous

Although blinds delivered slightly longer than stated on the web, when I emailed customer services I received a prompt response and received the blinds as advised. The quality of the blinds are excellent and they fitted exactly to my sizes. Instructions straight forward, can't fault anything. My blinds look fabulous, very pleased!

2017年9月13日
自発的なレビュー