A tale of two halves!
A tale of two halves!
Firstly (this review) I will review Rockley Park in Poole and in a 2nd review, it will be Devon Cliffs, which I stayed at both. Devon Cliffs from 5th-9th May 2025 and Rockley Park 16th-23rd May 2025.
What is it about Haven and toilet brushes? I have stayed at holiday chalets and caravans now for about 50 years and it is only Haven that never have a toilet brush. (Probable cost of about 80p) Yet in one caravan (Devon Cliffs) it had a dishwasher!!!! But no toilet brush. To be fair, the caravan was fine and clean, but I had to drive to the complex as it was too far for me to walk, with severe arthritis in my hip and I'm 73. It couldn't be any further away! I've never used Mash and Barrel before but this time I thought I'd give it a try. The first afternoon I had a burger and chips. Not very nice to say the least and I wasn't even given a serviette nor knife and fork to eat it with. My son joined me on the Saturday and as he had a nightmare journey on the train and not eaten, I said we could have a mixed grill and pudding after. Well with one drink each it cost £71. Disgusting, and I even queried it but it did add up to that. the little wedge was supposed to be a steak. That was a joke and the gammon was like a slice of bacon, flat. Very disappointing and even before we had finished the young guy palmed our hot treacle pudding on our table as though trying to hurry us. Terrible service like I've never seen before. The staff were untrained, unhelpful and pretty useless. We gave Mash and Barrel one more go the following morning and it was awful for breakfast. Expensive rubbish (from then on we went into Poole to Wetherspoons where it was half the price and much higher quality). Never used Mash and Barrel again there will never again either. One evening after a drink in the club we went to Cooks for fish and chips (although I did tell my son that it was awful on my stays at other Haven sites) That cost £31!!!!! It was disgusting he couldn't eat it nor could I, what a waste of money. The fish was flat and tasteless with no batter on it and the chips like cardboard. Another evening we tried Papa Johns. That was expensive too but the pizza was lovely, I have to admit, but once again a problem, the garlic bread was flat, like rock and would break our teeth. We did try the club but the entertainment was basic and the in house team were pathetic dying a death and two nights were shutting down at 9.30 and were not good at all. I have seen much better on other Haven sites, and a few ladies we got speaking to, said they wished they hadn't bothered. I also saw someone on the site with an XL Bully. Who takes a dog like that on holiday and who lets someone in with one, with children on the site. All in all a disappointing holiday and I won't be going back to Rockley Park for sure. (I'm running out of Haven sites now). I'll start looking at other companies in the UK for my holidays now, as I never go abroad. See my review on Devon Cliffs which is much better, after this one. I have a holiday booked at Donniford Bay in June too for two weeks, but after that maybe I'll look elsewhere from now on. Haven you miss a trick. So near yet so far. It's called shooting yourself in the foot.