英国
24H Locksmiths LTD のレビュー
Watch the BBC news!!!?!??? It's a scam company. Disgusting people.
24H Locksmiths LTD からの回答
We are aware of the video circulating and can categorically confirm that is a different company. Which can be seen in the name of the report
Onestream のレビュー
Spectacularly incompetent company.
After a series of delays leading up to the installation date, not knowing if they would be able to attend to install or not, they finally confirmed the date.
With our current ISP expiring, we were eventually told there would be a minimal (few hours) without internet, if any ay all. Seeing that it was not even a switch of providers but a brand new installation.
Come the day of installation, no internet.
Called Onestream and went through all the troubleshooting, but nothing.
The agent on the chat even said, 'rest assured, this will be resolved by the end of this chat' Bold claim.
It was not.
The conversation ended with a referral to another technical team, saying they would be in contact within 24-48 hours.
This is where we are now.
Called Onestream again to complain and see if this can be expedited, no, it is not us that deals with this, it's outsourced.
A rather insulting 1 month free service was offered.
shoryuramen.com のレビュー
This was a while back, but i emailed a complaint about food poisoning. It was the only thing i ate on the particular day and i was pretty ill.
Regardless of whether it was a ecoli strain going around, as suggested by the council, i never received any response from the company, showing they care very little about their customers.
Currys のレビュー
Never EVER had a good experience with currys. My last ever purchase
There after care is horrendous, you can't call individual stores, forcing you to spend hour on hold on the phone .
Currys からの回答
Hi Saul, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR52174. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks Rich
FlixBus のレビュー
Absolutely no customer service, which is a bit of a problem when they cancel your bus and don't refund you for 6 weeks....and counting.
FlixBus のレビュー
I've been waiting for a response to the 7 emails I've sent.
They owe me money due to cancelling a bus. This was nearly 7 weeks ago, you simply get a reply.
FlixBus のレビュー
Probably the worst customer service ever, seeing a though I sent 4 emails, containing the 'contact form' they'd asked me to complete. 4 weeks later, no word.
FlixBus のレビュー
Cancelled my bus. Send 4 emails, receipt for train to refund. Radio silence.
eDreams のレビュー
Very bad experience, I accidentally signed up to their £100 membership!!!!! They outright refuse to refund me after I immediately called and said I'd sign up accidentally
eDreams からの回答
Hi Saul,
Thank you for your message. In order to properly review your case and provide a detailed answer, we need a few more pieces of information.
Please contact us at your earliest convenience with the following:
Your booking ID (included in your confirmation email)
The email address used to purchase your booking (if different from the address you're using to contact us)
A full description of your situation and/or request
Once we have received these, we will gladly help you and answer any questions you may have.
Sincerely,
John
Customer Care Team
FlixBus のレビュー
Cancelled my bus, said they'd reimburse me for train tickets, 3 emails, no response.
ON THAT ASS のレビュー
Not great, the colour starts fading after 2-3 washes.
Also, who needs a subscription for underwear?!? it's a scam-tactic business model, they're hoping you forget to cancel after your free trial, just like Netflix etc.
ON THAT ASS からの回答
Hi Saul,
Thank you for your review and for letting us know about this! We value customer satisfaction above all.
Sometimes the colors may fade slightly, despite our best printing techniques. This usually occurs after the first wash, but after that, they tend to remain fairly consistent.
We always recommend our members to follow the washing instructions carefully: wash at a low temperature (30 degrees), use a good color detergent and hang them to dry for the best results.
We would like to have the opportunity to look into the issues you're facing further.
We have sent an email via Trustpilot and through this we would like to receive more information from you. We will gladly help you further to resolve this issue as quickly as possible.
In order to resolve the problem we will email you as soon as possible.
Kind regards,
Demi | Team ON THAT ASS
ON THAT ASS のレビュー
How do you talk to someone? The chat is awful, just a bit giving you the questions to chose from.
I somehow have a subscription and I don't want one.
ON THAT ASS からの回答
Hi Saul,
Thanks for reaching out. ON THAT ASS is a monthly subscription. After the 14-day free trial, if not canceled, charges will continue while active. Our chatbot handles simple questions but can connect you with our team for help.
Please respond to the Trustpilot info request so we can review your account and assist you directly.
Kind regards,
Diana | Customer Care Team ON THAT ASS
Team Knowhow のレビュー
Another bad experience from this team. Woeful customer service and absolutely no contact.
Vodafone UK のレビュー
Poor communication, hard to get hold of. Won't replace a fault phone even though I'm still paying the phone off on a monthly basis.
Vodafone UK からの回答
Hi Saul. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed, especially when it comes to sorting a fault with your phone. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. If your phone is covered by our warranty*, we'll be able to send it off to our repair centre to fix. If you still need any help with this or would like us to look into anything further, please come and chat to us over on:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
* https://www.vodafone.co.uk/help-and-information/lifetime-warranty
Vodafone Social Media Team
Mobiles のレビュー
Phone broke 18 months into my contract, they refused to do anything as the warranty was only 12 months. Even though I'm still having to pay the phone off for another 6 months.
Mobiles からの回答
Hello Saul
Thank you for your review
I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear your phone has developed a fault after 12 months and I do understand the disappointment this would cause.
I’d like to assist you today and help provide a resolution, however when leaving your review, you haven’t provided us with an Order ID. I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you.
I look forward to hearing from you.
Roshni | Mobiles.co.uk
888poker のレビュー
888poker からの回答
Dear Saul,
Thank you for bringing your concerns to our attention.
We take all feedback seriously, and I'm sorry to hear that you feel this way about our site. Our goal is to provide a fair and enjoyable experience for all our members, and we're committed to addressing any issues you may have encountered.
If you have specific concerns or experiences you'd like to share, please don't hesitate to reach out. Your feedback helps us identify areas for improvement and ensures we maintain the highest standards of service.
You may contact us by following this path: Cashier -> Help?
Thank you for your understanding.
888poker
888poker のレビュー
SCAM SITE, BEWARE!!!!, be very careful. They've taken my money and won't answer my emails.
Their contact support is a joke and end the conversation without letting you talk.
888poker からの回答
Hi Saul,
Thanks for reaching out. I appreciate you letting me know about this unpleasant experience. Please contact us by following this path: Cashier -> Help? & we'll gladly check it out for you.
Thank you for your patience & understanding in this matter.
Sincerely,
888 Team
DSers のレビュー
Rfimp went the extra mile and helped with my problems.
DSers からの回答
Hi, Saul Williamson! Thank you for recognizing our commitment to going above and beyond! We're delighted to hear that we could assist you effectively.
If you require any further assistance or have any additional concerns, please don't hesitate to reach out. We're always here to help.
Team Knowhow のレビュー
Worst service imaginable to man.
It’s gone beyond a joke now.
I’ve spoken to 7 different people, visited 2 different stores a total of 4 times, spent over 3 hours on the phone, been lied to on the phone and STILL I have not gotten my laptop back.
Beyond!
DO NOT get your laptop repaired here under any circumstances, it will take weeks.
Team Knowhow からの回答
Hi Saul, thanks for your review. I am sorry you're waiting for your laptop. Please email letusknow@teamknowhow.com (subject title TKH50379) with the purchaser's name, address with postcode, any reference numbers you have and other relevant details including a copy of your review so we can look into the matter further? - Rach
Team Knowhow のレビュー
Hi Matt,
I will edit my complaint as after speaking with yourself we are making good progress.
I must still say (for the sake of other customers) that It took talking to 4 people and 2 days, but I’m now happy with what has been offered; a free repair of my faulty laptop and a temporary low spec laptop to allow me to work.
Regards, Saul
Team Knowhow からの回答
Good afternoon Saul,
Thank you for taking the time to get in touch and tell us about your experience. Is this the same machine we spoke about earlier? I believe we have resolved this today - if there is any further issue - please let me know.
Many thanks. Matt
