majuran

It's not anymore what we used to have. 1h delay due to major accidents and tjey charged 235 euros on a off peak quite day. We loved the flexibility and small charges if we were too late. Now its another greedy company looks where they can steal people money. Never again. Will use Ferry for ever.

It has been more than 5 years with AA. They never failed.

I had to call regarding a minor connection issue affecting a few websites, and Olu was able to resolve it quickly. I would, however, appreciate if the phone waiting time could be shorter.

I had been with them for over 10 years, but their service has only deteriorated over time. Recently, the service was down for more than a week, with no compensation or even an apology offered. After switching to a new provider, they continued to charge me at a higher rate. When I contacted them, they falsely claimed they had not received the switch request—despite my new provider having sent me clear proof. Only after I forwarded that evidence did they finally offer to assist.

Please avoid this company at all cost

Ordered BBQ on the 21st to be delivered on the 26th but never turned up. When called I been advised DHL lost it on transit. I checked with DHL and they said wilko never handed over the parcel. I had my money back but had to cancel the BBQ plan and wasted some foods. My 1st experience of online order with wilko went wrong.

I would suggest everyone to avoid Talk Talk even though they have attractive packages. The reason is a long story but it would worth a read.

My contract ended in end of April then my bill was £48.00 instead of £29. I called them on the 1st of May to cancel and they convinced me to stay with a new fibre package for £23.50 and promised me refund of that £48.00 on the next bill in addition to a free engineer visit on the 18th of May. I agreed and waited and on the 18th received an email saying engineer couldn't make it and I will get an update on the 21st. No engineer no updates on the 21st and I get a new bill for another £48 pounds. I called the fibre team on 02/06/2022 who said they couldn't see my order & suggested me to call cancelation team. I called the cancelation team who could see my order but because of an system error they couldn't fulfil my order. But he promised me to get my £48.00 refunded and stopped the next payment. He put the notes on the system and transferred me to the billing team. The billing team person was rude and said there is no notes and she had to transfer me back to cancelation team.

Back with the cancelation team, he said he can still get me fibre and refund my previous bill and pay a £100 compensation in gift card. back again with the fibre team who said there is an error and I better cancel the order. Fed up of wasting 2hrs of my bank holiday I agreed to cancel and get the refund. Back to billing team who said they can only refund £16 and I will also pay my next bill £29. Which is and advance payment for June after cancelling my contract. But She said I will receive the gift card soon as she can see it on the system. I don't think all this is going to happen but was not prepared to going around the circle again. I told billing team to put enough notes so I can call complain team if I don't see the compensation or my bill isn't stopped. I am hopeless that they will do anything about it. I will cancel my direct debit and get a new contract somewhere.

Ordered 2nd and 8th day PCR test which say on their website "kit per person : 3" and paid £229 for three people and realised it was their trick and the kit was just for one person. They should not scam people and make money in this difficult time

Paid nearly £350 for 5 day fast track service directly to UKVI and it has been 2 weeks no decision has been made. you pay more money if you want to contact them. £2.70 just to email them asking why they failed. And they don't even reply your query properly but says we have escalated the query and should be resolved with in 14 days!!! Really. Never pay for any of their services which they cannot fulfil. They are just making money because no one can fight them back.

I am trying to solve double billing issues with Water Plus for few months. So many Emails sent and received but they cannot still solve the issue. They cannot cancel my account, they cannot refund my money, they cannot call South Saffs Water to clarify the issue. They cannot do anything!!! Useless customer care who cannot understand and solve different issues.

Avoid them at all cost!!

Worst company ever.
My Porch automatic got involved in a non fault accident where it was hit by uninsured vehicle.
While making the claim I wanted to get it repaired at Porch garage but they advised me if their approved garage it will go smoothly and I will get a courtesy car which I agreed being nice to them. And they give me a Peugeot manual because their garage doesn't have anything available. Their Policy does't say similar car either.

Because of past injuries on my elbow it is hard to drive manual car and My wife is used to automatic and she can't drive it either. But they don't care because they have been clever with the wording on their policy.

I regret agreeing to have my car repaired in their garage.

Avoid CO-OP insurance at all cost