Bupa Dental Newton Abbot
I cannot thank Bupa Dental Newton Abbot enough. After years of avoiding the dentist due to fear and past experiences, walking through the door felt daunting. From the first moment, every single member of the team changed how I feel about dental care.
I searched extensively, read countless reviews, and chose this practice with hope. They exceeded it in every way. Signing up to the Dental Smile Plan was one of the best decisions I have made. A simple monthly payment for two check-ups and two hygienist appointments over twelve months removes stress and uncertainty. It shows real understanding of patients and their needs.
From the moment I arrived, Emma on reception made me feel genuinely welcome. Not rushed. Not invisible. Truly seen. The reception area was busy, yet she still took time to reassure me when my appointment time arrived. That kindness mattered more than she will ever know. It immediately eased my anxiety.
Meeting Julian and his dental nurse was another turning point. I felt at ease straight away. There was no judgement, only warmth, reassurance, and honesty. They explained my options clearly and treated me with complete respect. I felt listened to and cared for, not lectured or dismissed.
The following day, I returned for my hygienist appointment and was greeted again by Emma with the same warmth and care, despite another busy day. That consistency speaks volumes about the culture of this practice.
I was called in by the same dental nurse and met Ashleigh, the hygienist. She was absolutely wonderful. Calm, friendly, and incredibly thorough. She explained everything clearly and again showed zero judgement. I felt supported throughout and completely at ease.
This team has done something I never thought possible. They removed years of fear in just two visits. I now feel confident, calm, and even positive about returning to the dentist. I am deeply grateful to everyone at Bupa Dental Newton Abbot for their kindness, professionalism, and compassion. Thank you for making such a genuine difference.