KA

Kappo

英国

レビュー

Blackcircles.com のレビュー


5つ星のうち3の評価

This is the third time you have asked…

The service at the tyre shop was good
But why do they keep asking for a review? This is the third time you have asked for feedback, I provided some at your first request.

What is the point of providing feedback if you don’t pay attention?

2025年8月7日

Blackcircles.com からの回答

Good morning Mr Kappen,

My name is Maureen and I'm part of the Customer Care team here at Blackcircles. I will be your point of contact regarding your complaint.

We are truly sorry to hear about your recent experience with our tyre fitting service. Your feedback is invaluable, and we appreciate you sharing your concerns. We strive to provide the highest level of service to all our customers, and it is disheartening to learn that we fell short of your expectations on this occasion. Please know we are sorry for the inconvenience this has caused you.

I will be in touch today to discuss the situation further.

Maureen
Customer Care Team

OFFICE Shoes のレビュー


5つ星のうち1の評価

they do not understand customer service

Ordered shoes on 04/12, allegedly despatched on 06/12. emailed and tried auto chat(absolute waste of time) each email took 2-3 days to be answered and answer was poor. 'I can see it was scanned yesterday' My shoes eventually turned up today 23/12. I bought a pair from somewhere else so I will be returning these ones.
Customer service is not what this company understands.

Avoid

2024年12月23日
自発的なレビュー

Yodel by InPost のレビュー


5つ星のうち1の評価

Parcel has date of 11/12 and states…

Parcel has date of 11/12 and states 24hr service. It arrived on 23/12.
No update until it arrived.
Very poor service

Response from Yodel is clearly a standard reply as it is the same one everyone else that has reviewed negatively has received.

Clear that Customer Service is low on their priority list

2024年12月23日

Yodel by InPost からの回答

We’re sorry that you have had a poor experience with us. We have seen record breaking volumes over the past few weeks and we are sorry that we have not been able to deliver the high standards that we normal provide.

Toolstation のレビュー


5つ星のうち4の評価

Found what I needed

Found what I needed. Jonny was very helpful

2023年3月29日

Toolstation からの回答

Hi, thank you for the 4 star review. I am pleased to hear you had a good experience with Toolstation. We always love to hear from a satisfied customer. Kind regards Brian.

Harry's のレビュー


5つ星のうち4の評価

Good products

Good products. I like the flexibility in what and when i have plus i can opt out when i want to, no tie in. :)

2018年12月19日
自発的なレビュー