Shannon M

We have had an extremely poor experience with Taylor Rose, which has caused us immeasurable stress, financial loss, and ongoing anxiety. Our conveyancing process was plagued by errors throughout.

Two days before completion, our solicitor informed us that the mortgage funds had already been received and advised that completion would take place on Friday morning. However, completion day was a nightmare. We waited for nine hours outside our new home with a removals team and our two young children, unable to contact our solicitor at any point, and incurred additional costs as a result. It was later admitted that our solicitor had lied about receiving our mortgage funds — something neither her manager nor the client care team have been able to explain.

Five weeks after completion, we began receiving unexpected fines from HMRC. It transpired that our solicitor had submitted incorrect paperwork to the Land Registry and failed to meet key deadlines. While Taylor Rose were aware of and handling one of these fines, they were completely unaware of a second fine, meaning it had not been addressed with HMRC. This resulted in us receiving letters threatening debt collection. If a conveyancing solicitor is unable to correctly submit such critical documentation, it demonstrates a clear lack of competence.

We raised our concerns with the client care team and exhausted all available escalation routes. Their response was wholly inadequate. Each case handler acknowledged and admitted multiple failings, yet beyond repeated apologies, we were offered no compensation to cover the costs we incurred as a direct result of their errors. We have now been advised by an independent firm that our experience falls far below acceptable professional standards and will be escalating this matter to the Legal Ombudsman.

I would not wish this experience on anyone else. We feel completely robbed of the experience and joy that buying our first home should have brought.

Bully was amazing to work with. The whole process was so simple and stress-free. He was efficient, always quick to respond and gave great advice every step of the way. I felt really supported and confident thanks to his guidance. I’d happily recommend Bully to anyone who needs a deed

Had a great experience in Sofology Croydon, Abi was extremely helpful and informative. He was able to advise what would work best in our space and be suitable for our family. Looking forward to receiving our lovely sofa, it’s exactly what we were looking for and very comfy 😊

Do not order from this company. It appears many people are complaining of the same situation as myself. Faulty watch, was advised to send it back and provided a tracked returns label. It’s been 4 weeks and not heard anything back. Also no website or contact number available any more. I strongly believe this was a fraud company conveniently set up before Christmas. Fuming

I am just approaching the 8 week post op mark. I had vaser liposuction of stomach and back with fat transfer to face and otoplasty (ear correction surgery). I had a really good experience with Maya Medical. My stomach looks incredible I have definition that I have never had before. Doctor Serkhan Balta was not only lovely but extremely good at what he does also. I cannot thank Sule enough for her help and cooperation this side she really was so helpful and also easy to get hold of whenever I had a query. On the morning of my procedures I was extremely nervous about going under but Demet was absolutely incredible. She gave me the company and assurance that I needed and really put my mind at ease. She was also amazing checking in with me to see how I was recovering. In a situation where I would usually be panicked I felt really relaxed and in safe hands. I cannot express my amazement at the private hospital I stayed in. I have never seen a hospital like it. It was so clean and fancy and the staff that I met were really lovely. Lastly I have to mention the hotel I stayed in the which was also luxury, I was very comfortable there. Thank you ever so much Maya Medical you will most probably see me again :)