Caroline Maloney

Ordered via Wowcher they send wrong front colour send sparking silver rather than white. Really poor quality. Wish I had looked at this first. The signs very poor anyway and blurry font. The reply advise was to wash it. Obviously washing it didn’t change the font colour. They have ignored all contact since.
Updated 14 Feb now been sent a new sign with damage and part of one of the letters missing. No quality checks at all.

Didn’t ask for it every time I try to cancle it won’t let me says I’m within my payment bracket contact support. The savings are l as that monthly payment.

Since moving to corbets tey Upminster RM14 I’ve had a parcel go missing. Evri breach and leave a parcel outside my home when not agreed and was away. Evri lie and say I’ve refused a delivery that they never attempted. Never had any calling card. Never had attempt to leave with neighbour as per instruction never left at the local shop as also allowed and instructed. Before I moved I had a great service. So since moving a month ago I’ve not had a since delivery arrive yet via Evri and neighbours and neighbourhood app expressed the same problem with our local Evri person.

The service was very good. Good updates. I paid to have item delivered onto house room of my choice so bedroom the delivery men took shoes off, polite and helpful and gave good advise I’m very pleased.

Waited for ages for item then got a review on item not received evri said items delayed disk then said evri said I refused the item that’s not true. Disk then cancled my order and refunded me and gave me free delivery code on an item that was high end and free delivery anyway offering me to re order and a higher price what an awful service

Such a good service today. Dale was so friendly. We had Craig and Dale. Dale called me the day before and I was kept updated the whole way through my service delivery, he also placed my heavy items in my house and put shoe protectors on for me so I was really pleased as my backs bad and he kept my home tidy for my. I could not be more happy with Dale and Daals and will be ordering again. I’ve not opened my order yet but really pleased with price and time and service.

All went well

Really impressed went for the most expensive a canvas in frame and wow it was worth it. Was still very good value compared to other companies. Came quick and very well packaged and company offers great new customer deals and sent me a return customer offer. Really pleased. Lovely selection and easy to navigate around website.

Craig is the best of the best. You need to go to Craig! I recommend the fast tracking service. This man will take the stress away with his candid approach he will tell you all options. He will answer every call and email at speed and he will make everything happen that he can or say if it’s a bad move or a form no. I’ve carried out a few transactions ver the last few years and not found a Conveyencing solicitor yet till Craig that has been worth recommending so this is not only a worth while recommend post but a must have name to keep and use!!

Great items and service and membership is really good

Been a smart pass customer for about 15 years every Christmas they are throughly incompetent this year being all all time epic fail and can’t even admit IT failings saying its ’user error’ my end. I’m now moving home and they can’t even change an address without me losing my ‘Christmas order’ that’s arriving 5 days before Christmas. They suggest call them on the day and find out if the driving is willing to deliver to the new address. Honestly, words fail. A company that say they care about customer service? And you pay almost £10 a month for this? I’ve just set up an online Sainsbury’s account (no charge) and got a Christmas delivery date closer to Christmas with them. Speaks volumes. The food and delivery drivers are great so it’s a shame to leave due to shear incompetence.

Disgusting service by the ‘customer experience managers at Ilford’ and exec team at Salisburys over two parking tickets for over staying. My mother moved and advised DVLA and Royal Mail before the move. Over a year later got a debt recovery letter. Salisbury have acted in a disgraceful way. They lied about paying of the debt then said they won’t so I paid it then the exec office staff are inept. They have now refunded but the stress caused is horrendous and they simply do not care and rather than taking over ship they advise of comeback comments. Customer service isn’t just about in store issues and it’s just not worth shopping with them as they are to rude when you need help trying to get injustice resolved. Unsurprised at all of these other reviews! The team at Ilford by phone spoke down to and were very rude to my elderly mother and exec team didn’t even reply to that matter on first emails. Throughly disappointed regales of getting the money refunded this was all unnecessary.

Wrote to my mum a year after moved re a parking ticket never issued when do a was updated on date of move. Company didn’t answer matter and gave debt advise. Didn’t update the parking company. Sainsbury’s have assisted and revolved the tickets but it’s a disgusting way to treat elderly people with disability parking with blue badge who have over stayed a few minutes.

This company is repeatedly calling me and just leaving a voice mail message asking if it’s me then they hang up. My number is on the telephone preface service and I have asked them to stop calling me. They clearly arnt very busy if they need to call people repeatedly on the same day for days on end.

Awful. Items take best part of a month to be sent from China. Then told item was deliver when it wasn’t. They asked to chase the UK courier company myself and have been asked to close the PayPal case so they can then assist me. Have obviously not closed the case as I need my money back. Reported to PayPal.

I had a problem with my order that got sorted by customer service team who are very quick to respond. Just eaten one of the brownies and heated up as they recommended my only complaint was I didn’t have any ice cream in my freezer to go with it!

Second time an expensive tooth brush has stoped working. It’s within warrently they have been stalling for weeks. I’ve provided the petrol of purchase, warranty details, pictures. Every email they want new information even asking if I have dropped it in one email. They finally agree to collect if for inspection last week and this week they are asking for the recipt again and it’s on the email chain. The service is horrendous. I’m convinced they will just say after taking the brush back it’s not a fault within warranty. Even though it definitely is nothing I’ve done.

Told they would round postage then change mind. Honestly the time this has taken for 3.99. You can’t speak to anyone by phone they go back on word. They say about guaranteed then don’t honour what they say. Won’t use anymore.

Don’t recommend as don’t stay crimped and the crimped bit tastes dried out as can’t fill and cooks faster than other bits. Used all the tips like microwave first and water edges with hot water and little improvement.

Poor service today at Selfridges CL. Male Italian staff member was so rude I walked out. He was rude to someone before me as well. You have lost sales today due to lack of customer service.