Rahul Rai

After a negative review, you expect someone from an organization to call back to rectify the errors, instead staff have the cheek to ask you to contact them. What is the world coming to? Feel like your chief executive needs to go back to learning the alphabets of good customer service. James or Susie need to apologise to every customer before the company closes.

Cheats, corrupt, substandard service, looting the public, false promises, insisting on wanting to record conservations which they then keep as evidence. It is sad that a multinational company cannot be taken to court. It is disgraceful that a company treat people in this way. Honestly, anyone reading this review, you are better of paying a few pounds more for quality service and peace of mind.

Positive about the correspondence, openness and honesty.

Reasonable quote. Work completed to a high standard by Manjit, one of the technicians at Revive. Highly recommended. Thanks Manjit.

Delivery took place at a time that was convenient. The delivery man called 10 minutes prior to arrival. All in all a great service.

No complaints. Good value for money and easy on the planet. Definitely recommend coach travel.

Pleasant guys, phoned earlier to say expected arrival time. Helped moving items in to the property which was a huge help as they were bulky.

Booked a car through Carjet.com. It was cheaper than other competitiors. Picked the car at Europcar. It looks like Europcar use Carjet as a subsidiary. All seemed ok until returning the car.
a) Office closed, had to keep the car over the weekend or drive 40 miles to return it. The organisation did not seem bothered about the customer having to drive 40 miles and then arrange transport to return back.
b) Saw my credit card statement a week later to see I have been charged twice. This was followed by a similar transaction by Europcar.
c) Emailed Carjet.com - no response. Emailed Europcar - Their response - unable to use a coupon issued by Carjet.com and hence had to charge my card.
So in summay I am down by £350.
Moral of the experience: dont go for cheap companies like Carjet.com and Europcar. You pay a little more and get a better service.