Glenda

Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Good afternoon,

We're happy to hear that our blind met your needs for a quick solution without complicated installation.

Kind regards
The Customer Experience Team

Hello,

Thank you for reaching out and sharing your feedback with us. We sincerely apologise for the delay in delivery and for any inconvenience this may have caused you. We strive to provide timely service, and I’m sorry we fell short in your case.

We also understand how disappointing it can be to receive an item that doesn't meet your expectations. We appreciate your decision to return it. Please let us know if there’s anything we can do to assist you further with the return process or if you need help finding an alternative product that might better suit your needs.

Your satisfaction is important to us, and we value your feedback as we work to improve our services.

Best regards,

Nadine

Thank you for reaching out to us regarding the admin charge associated with your policy. I understand how this may have come as a surprise to you, and I appreciate your feedback.

We strive to be transparent about all charges, and I regret if the information was not clear at the time of your quote. The admin charge helps us manage our services effectively, but I understand that it can affect the overall competitiveness of the premium. I would like to clarify that this fee is included in the breakdown of the premium, which is provided during the quoting process. We aim to ensure that all elements of the premium are clearly communicated to avoid any misunderstandings.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

https://www.swinton.co.uk/contact-us

If you have further questions about the charges or need assistance with your policy, please don't hesitate to reach out. we're here to help!

Kind regards

Chelsea @ Swinton Insurance

Thank you for leaving a review. I'm very sorry for any issues that may be present with your design. Please contact us at support@popsa.com so that we can help you with this 😊

Hi, thank you for taking the time to share your ordering experience and leave us a review. It is really appreciated.

Good Morning Glenda,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are delighted to hear that you had a great experience in-store.

Kind Regards,

Sharon W
DFS Central Customer Support