Bradley Prior

I've been battling for 4 days now over a order £250+ order thats been delivered smashed on arrival.

Only way to contact them is via email which on day 3 I got ignored the whole day 😡

The order is sat in my hallway waiting for some sort of response on what to do !!!!

I have sent multiple emails with photos and batch codes and original packing.....again someone else answers it asking the same thing " can you send batch codes and photos of the damage" to the point it seems automated.

If this carries on I will have to go through my credit card company under section 75 to claim the money back.

Will not be ordering again from these very disappointing and stressful!

Please note I did order in the past which had better results......Returning customer has been lost.
30th sept ----wanted batch codes photos were sent the same day no reply.
2nd Oct ---- 4th day email sent in the morning requesting an outcome no reply.
5th day email sent got a reply they will refund my money.

A fantastic local business who also puts back into the local community first and foremost.
I was apprehensive at first as this was the first time I had entered any competitions of this kind in my life.
Fast forward to the first draw and I actually won a main prize 🤯💷
Various competitions so there's something for every one and every budget.

Good luck all and a massive thankyou to Northern Competitions 🍀

Jess from the retention team.

I must admit she has kept me as a customer.

The process without her was a difficult one.
She's a asset to the team.....helping me out more than once.
Keep up the good work Jess 👍

Good company
Seems well run my issues have been rectified quickly.
Amanda the sales team helped no end chasing up my sale etc.
Just settlement cracks outstanding hopefully will be sorted in the near future other than that James the site manager has been spot on Oakleigh Fields

Many thanks Story keep up the standards

Very good punctual and very professional highly recommend