Warrantywise レビュー 15,698

Once again I cannot fault the customer service and friendliness of the staff. Julie was understanding, friendly and empathetic with my situation and sorted my issue in one phone call.

Time waster company. They will find some issues to invalid your policy. Extremely dodgy. They will trick u down. After buying the policy and uploading the mileage photo, and also confirming the activation of the policy, they said it was not activated. That when a claim was raised which was after a month.

Wendy Harwood and Olivia cross were both so helpful with much needed advice I couldn’t thank them both enough !

Rebecca Markhama was really helpful. I went through quite a bit of hassle with the company but her and a lady called Ella were so helpful and just kept pointing me to the right people. Eventually things worked out. I'm so grateful for them. Thank you

I had to make a claim on my on Warranty wise Policy. There was a bit of delay due to a confusion between my repairing garage and Warranty Wise. But once I contacted Warranty Wise directly they apologized and had the works approved within 1 hour...

Great work from Rebecca Markham, always very helpful.

Excellent customer service from Nathan, pleased I got through to someone like him who carefully explained the different options to me thoroughly.

My car was UNDER WARRANTY with these charlatans, the Car Broke Down, Engine completely seized,and when it was time to utilize my warranty, they refused to help me. DO NOT TRUST THEM! They will happily take your money every month or in a lump some like they did from me and my partner, and when it was time to help us, they refused to do so. I would advise against using them.

Anything I have ever tried to claim for repairs through warranty wise has been refused. Always wear & tear, isn't covered or not a part failure. If I left it to become a part failure it would be dangerous having known about it through garage inspection and not looked to repair before it failed.
Even the complaints procedure is lengthy and wants you to pin point exact issues with policy sections before it then fails to upload your complaint.
Definitely cancelling the policy after two years of no help.

Katie-leigh was very helpful and dealt with my Co cerns in a proffessional manner and found the solution to my problem.
Very pleasant and kept me calm so really happy with her service.

Great customer experience every time I need to connect to their support. Julie was swift in updating my vehicle record, I have a 4 year warranty with them

I appreciate all your help regarding my repair Shona. Thanks

Car went in for diagnostic check and ended up needed repairs. Shona was handling my claim and made it a easy and painless process. Happy cars getting repaired. Would highly recommend warranty wise and thanks to Shona.

I had a really positive experience with Warranty Wise. Lucy was especially helpful, she took the time to answer all of my questions and explained each step clearly, which made the whole process feel straightforward and stress-free. It’s always reassuring to speak with someone who is patient and knowledgeable. Thank you for the great service!

Very fast decision on work approved for repairs. Very pleasant woman rang me following morning to say it has been approved. This is a great way to look after your car once the warranty given when new expires. Value for money

Title: Unauthorised Payments Taken After Cancellation – Completely Unacceptable
I had an extremely poor experience with Warranty Wise Ltd.
I cancelled my policy after selling my vehicle and was clearly informed that my new vehicle would not be eligible for cover. On that basis, the policy should have been terminated immediately.
Despite this, Warranty Wise continued to take payments from my account without my authorisation for months after cancellation.
This is not just poor administration — it is deeply concerning financial conduct. At no point was I given a valid explanation as to why payments continued to be taken after I had cancelled.
As someone dealing with severe ADHD and anxiety, this situation caused significant stress and unnecessary financial worry. I had to spend considerable time chasing this up, monitoring my account, and trying to resolve an issue that should never have happened in the first place.
I have now been forced to escalate the matter formally and consider legal action due to the lack of accountability and failure to resolve the issue promptly.
I would strongly advise others to be extremely cautious and to closely monitor any payments if dealing with this company.
Very disappointing experience.

Jamie was very courteous, knowledgeable and professional

Couldn’t fault the service 👌🏻 friendly staff, easy processes and quick authorisations. Special mention to Lauren who helped process the settlement

Refused to help me, Car broke down while still under warranty, and they said they cant help me, no care whatsoever, sent them proof of repairs and got palmed off, DO NOT TRUST THIS COMPANY!!

I spoke with Teigen Fawcett about making a claim to help fix my car she was so helpful and patient with me as I tried to understand the ins and outs of how to go forward she helped me make a step by step plan to get the ball rolling she was amazing to talk with I am glad she spoke with me today as I now know what I need to do