No communication on an unfulfilled…
No communication on an unfulfilled order. If equipment I was ordering was advertised as in stock it should have been delivered first ,sales person said it should be with you the same.evening i phoned in,second person today said its not released by the warehouse no communicate, update absolute shambles of a company.
Fire Detection Shop からの回答
Hi Silbar,
We are sorry for the lack of communication around your order, as this is not the standard we aim to provide.
You are right to expect clear and timely updates, particularly when an item is shown as in stock. We apologise for the confusion and for the frustration caused by the delay and the conflicting information you were given.
We are reviewing this internally to understand what went wrong and to prevent this from happening again.
Many thanks,
Fire Detection Shop
