Robin Tudor

Fantastic customer service. I’d received a special discount code for being a loyal customer so I bought an item from Arne which arrived really quickly. However I’d ordered the wrong item. After highlighting my mistake to their customer services team via their WhatsApp channel they responded quickly and gave me another discount code to make the purchase I should have made which they didn’t have to do. Plus free returns for the item I ordered by mistake. Excellent service and would definitely recommend.

I needed leaks fixing in 2 Velux windows. From the first contact I made to enquire whether this company could help to completion of the repairs I gave been really impressed, with helpful information and advice and excellent quick workmanship. Will definitely recommend to others.

Kept me informed throughout the repair works to my car and did an excellent job.

What a pleasure to experience such good customer service. The product I ordered wasn’t as advertised, and within an hour of my complaint, Megan in the support team had acknowledged their error, refunded my payment and made the decision that I didn’t even need to return the incorrect product due to its relatively low value. First class customer service that many other companies could learn from. Would definitely recommend.