CHRISTINE GALE

I was pleasantly surprised by the ease with which I was able to insure my car with Quotemehappy. The online info is pre-filled accurately with the option to add or remove extras as required. Once payment is made, all the paperwork is available to download at the click of a button. Great price and no-fuss service, top marks to Quotemehappy from a first time user. Thank you.

I received excellent customer care today from Mo at Octopus. Mo helped me to update my energy tariff and had all the facts and figures to assist in my decision to do this. Mo was confident and knowledgeable and gave me the confidence to choose Octopus over other providers: it's not just about price but also about people and service and Octopus gets there every time. Thank you, Mo.

I recently purchased the Elise 2 electrotherapy pelvic floor trainer from TensCare and want to provide positive feedback on both the product and the excellent customer care I received before and after my purchase. I chose the Elise 2 because it is rechargeable so no fiddle or expense with battery replacement. I had also read great reviews on the device and I agree wholeheartedly with these and go further: The Elise 2 is easy to use and programmable to individual needs but what's more it is effective with results for me after only three weeks. The TensCare team combine a professional yet sympathetic approach and their knowledge of TensCare products inspires confidence that is hard to find elsewhere. Pelvic floor health improves many other aspects of health and in that spirit to all those wishing to improve pelvic floor, bladder and sexual health (and more), consider TensCare for your needs. I honestly wish I'd done so 20 years ago but I've done it now and it really never is too late to improve your health. Thank you Charlotte and Louise from the TensCare team.

Hazel took on a week plus long issue and turned it around almost effortlessly. Thank you Hazel.

Very helpful and flexible staff. Recommended.

Fast on time delivery, friendly staff.

My Caseworker kept me informed and advised throughout my complaint journey. The Energy Ombudsman portal allows you to store evidential documents securely and keep up to date with the progress of the complaint. There is also a contact team available to advise if you get stuck on the portal. It is definitely worth the effort to put your problem with your energy supplier right via this service and it also helps to improve services for other customers if providers are held to account when they do not meet the required standards. Excellent service.

It was very easy to find the item I wanted (a cooker) online and to order it and sort out delivery. I was kept informed by Currys as to the day and time of the arrival of my cooker and the delivery man was extremely polite and helpful. I had hoped to buy in-store but I found the staff there less helpful and not at all informed. I was advised that the model I wanted was out of stock for several days and would increase in price when next available; neither was the case as I returned to the house and checked the website and there it was at the website of that very store and at the same price! It's good to see the item in store but buy it online every time. Thank you Currys.

Confused.com provide a really comprehensive service for those searching for competitive car & home insurance with a very good list of prices and services to choose from. They also arrange a reward for those who purchase insurance from the list. Confused.com aren't staffed by "digital robots" their staff are real named people who email you and respond to queries with understanding if and when the need arises. I recently omitted to claim my reward (having purchased car insurance)within the deadline period and Georgi from the Customer Support Team organised an extension period for me to make my claim, which I've now done. This effectively takes another £20 off an already very low cost quote. I am confident that Confused.com will be there to help if I need any further assistance and for my part I will make them my first choice for price comparison every time (I wish they did Broadband).

This kettle was not out of warranty when it failed. Please note that warranty or not, this company ignored my emails and displays no curiosity about a dangerous product with their brand on it. Beware families with children or the elderly; beware anyone who likes safety! I would prefer this to be a no star review as I advise everyone to beware of this company. I purchased an expensive Brita filter Morphy Richards kettle from Sainsbury and within the first year one then both screws securing the lid fell into the body of the kettle. This is clearly a choke hazard apart from rendering the kettle useless. Brita ignored my emails and Morphy Richards would not provide a replacement and would only accept the item for assessment if I paid the £10 postage and I would have to pay return fee if it was assessed by them not to be faulty. Morphy Richards customer service is dire and the Chief Officer did not know which trading body they were members of. Brita and Sainsbury also come off pretty poorly in this matter as both ignored my emails. No star bad customer non-care from Brita & Morphy Richards poorly trained staff and sub-standard items. Sainsbury refused to help instore and also ignored emails. Anyone who buys their products had better hope that nothing goes wrong because it anything does, you're on your own.

See below my response to Brita's reply:
Brita gave the false impression - in their response to my review-that their intention was to assist when in fact their intention was to dupe readers of the review into thinking that they are the good guys here: I provided an email address as requested and they sent me an email to say that they are unable to help as they don't make the kettle. A snide message for the privacy of my own inbox. I am in the market for a filter jug just now but guess which one I won't buy - you got it.
Ignore the Brita response, they know quite well that the kettle was not out of warranty when it failed and Morphy Richards want me to post the item for inspection at my expense with no guarantees. BUYERS BEWARE.

This kettle was not out of warranty when it failed. Please note that warranty or not, this company displays no curiosity about a dangerous product with their brand on it. Beware families with children or the elderly; beware anyone who likes safety! I would prefer this to be a no star review as I advise everyone to beware of this company. I purchased an expensive Morphy Richards Brita kettle from Sainsbury and within the first year one then both screws securing the lid fell into the body of the kettle. This is clearly a choke hazard apart from rendering the kettle useless. This company would not provide a replacement and would only accept the item for assessment if I paid the £10 postage and I would have to pay return fee if it was assessed by them not to be faulty. Morphy Richards customer service is dire and the Chief Officer did not know which trading body they were members of. Brita and Sainsbury also come off pretty poorly in this matter as both ignored my emails. No star bad customer non-care from Morphy Richards poorly trained staff and sub-standard items. Anyone who buys their products had better hope that nothing goes wrong because it anything does, you're on your own.

I found the purchase of car insurance with Zenith competitively priced and the process quick and easy. I hope to return to them for my future insurance needs and highly recommend them for efficiency, honesty and overall value for money.