Mrs JBC

This Pharmacy is absolutely terrible, no customer care at all. They even give false names. An emergency prescription was arranged and they forgot to order the medicine. They left my son in agony . They should NOT allowed to serve with their uncaring abrupt attitude . I am currently taking it further.

Make sure you read all their T&C,s your not covered for 28 days after your policy starts but the fuss you have yo go through it truly not worth it. 2 hours and 4 advisors later and ive cancelled my plan. I honestly could not be bothered to speak to them anymore.

Mis sold an insurance policy. I have an email saying " your now fully covered " used the appliance tonight and saw a small leak, rang Domestic and General and was told sorry you not covered till 17th October.

Food was partially defrosted .so could not re freeze. The food all tastes super salty . I have tried 3 times to cancel my subscription and each time they reply saying technical difficulties they have removed my access to delete my credit card so I can't even do this. Avoid this company honestly ive reported them to Consumer Affairs and Trading Standards

10 days to deliver a parcel in paid next day delivery for. The driver said he couldn't get an answer yet my ring door bell never caught a person .

Update they have now blocked my account and reduced my credit limit which means more interest. My advice to anyone thinking of buying from Next is to avoid like tbe plague

Hundreds of pounds returned and not credited . 6 months in and im still struggling after supplying evidence via Evri and Royal Mail. This is ridiculous so ive now asked the Ombudsmun to intervine.

Absolutely appauling company to deal with. I have never used automatic renewal on any policy as prices change, this company re instated my car insurance without my knowledge. They then had the cheek to charge me an extra £65 increase on the policy , which is why i never sign up for the automatic renewals. Now they are threatening me with a charge for cancelling a policy i never signed up for. I would suggest anyone looking into joining this company to avoid like the plague. This morning ive received a threatening letter demanding £27.90 cancellation fee and if i dont pay they will take it further, i have asked 4 times via email and 2 formal letters for proof of me signing up for auto matic renewal and they have told me that they cannot provide it. I have now instructed the Financial Ombudsmun and the Association of British Insurers both of which advise i am not liable if they cannot provide proof.

3rd subscription order late and with no explanation, they either send the wrong order or are 3-4 days late. Very frustrating when your waiting for your dog food to arrive before it runs out. Online cvhat very rude and copied and pasted a generic response so she didnt even ready my issue. My neighbour, who ordered recieved hers the next day but it was for puppy food and not adult like she ordered. Something is definately not right with this so im going to look into it.