英国
Bootsthechemist のレビュー
Boots Pharmacy should be investigated by the NHS and CQC. Repeatedly never have stock, days or even weeks to provide prescriptions. Compare their stock holdings with private pharmacies.
Blame doctors systems and suppliers.
Charles & Ivy のレビュー
So the correct bottom rails for the fencing were promised for delivery by courier at the beginning of this week. Nothing!
So I spend 35 minutes waiting on the phone yesterday. Repeat the issue and I am promised that the correct parts will be delivered today by Charles and Ivy van. A good guy called Rob arrives...with the wrong parts.
So delivery refused and I am waiting again.
Complete and utter shambles.
The owners of Charles & Ivy could treble their profits by concentrating on customer service, proper warehouse systems and logistics.
Jokers (I would give zero stars but I cant)
Charles & Ivy からの回答
Good Afternoon Alan,
I am sorry to hear your feedback. All feedback taken on board and we look to improve our service where possible.
A member of the team has been in touch to assist you further.
Kind Regards,
C&I
Charles & Ivy のレビュー
I placed a 2 star review on 10th May highlighting that each one of the 4 orders I had placed had delivery issues. My 4th order was delivered without top and bottom rails. C&I shipped new rails via ANC.
Just come to install the panels to find that they have sent 2 correct top rails and 2 top rails for screens instead of 2 bottom rails!
Customer service RUBBISH
Logistics RUBBISH
Use this company at your peril.
Further I don't believe the number of 5 star reviews, something is not right.
Charles & Ivy からの回答
Good Afternoon Alan,
I am sorry to learn of your experience.
I can see a member of the team has contacted you to assist you further.
Kind Regards,
C&I
Charles & Ivy のレビュー
EVERY delivery is delivered incomplete.
4 orders with repeated issues.
The number of 1,2 and 3 star reviews tells you there are constant issues.
I do not believe the number of 5 star reviews.
Charles & Ivy のレビュー
For the 2nd successive delivery they have failed to deliver the complete order.
Beer52 のレビュー
Furniture123 のレビュー
Furniture123 payment systems need upgrading.
3 seperate credit cards, all 3 with 100% credit scores, all verified by the specific banks yet Furniture123 claim funds not available. Only accepted Debit card
Customer order reference; 45875290
Furniture123 からの回答
Good Morning Alan Jermyn,
First of all, thank you for taking the time to leave us a review; we do appreciate it.
Please accept my apologies for the issues you have faced regarding your order. This is certainly not the experience we expect our customers to have.
I would really like to investigate this further with the hope of resolving it for you, however I have been unable to locate your Sales Order with the information you have provided.
Please can you provide me either with your Sales Order Number or your Postcode and I will certainly come back to you.
Kind Regards,
Dyann
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Good Afternoon Alan Jermyn,
Thanks for providing us with your order number.
I'm so sorry to hear of the issues you've had with placing your order; this does not reflect our usual great service and goods, nor is it acceptable.
I have logged this so we can continue to review this internally and use it to help us improve our service.
Apologies again for any inconvenience this has caused.
Kind Regards,
Dyann
Aviva のレビュー
MyAviva will not allow my online claim so I have to telephone. After being on hold for 40 minutes you cut me off.
Not good enough
Aviva からの回答
Hi Alan - Sorry to hear you had problems creating your claim online yesterday. Our systems went through minor technical difficulties yesterday afternoon. We're delighted to confirm everything is back up and running now. Please could you retry this for us? We really do apologise for any inconvenience caused. If you'd prefer to speak to us over the phone, please call 0345 030 6925.
If you need to contact us, you can find us on Facebook or Twitter at @AvivaUK. You can also contact us here www.aviva.co.uk/help-and-support/contact-us/ if you do not wish to use social media. Kind regards, Stu.
